Multi-Skilled Support Technician-Menwith Hill

Serco Limited; Harrogate; On-site; GBP 28,000 - 36,000; Full time

Job summary

Serco Limited is seeking a Multi-Skilled Support Technician to assist Defence Aviation and Space teams with a range of technical activities across varied environments. You will support customers and stakeholders, ensuring high-quality service delivery while contributing to critical infrastructure and security outcomes.

The role emphasizes proactive problem solving, continuous learning, and collaboration to drive improvements and successful operations in a defence context.

Qualifications

• UK residency with ability to obtain UK national security clearance.
• Experience delivering quality IT and infrastructure outcomes in challenging environments.
• Experience installing copper and fibre cabling.
• Strong communication, organisation and prioritisation skills; able to work independently or in a team.
• Commitment to health and safety and continuous learning.

Responsibilities

• Carry out a variety of multi-skilled activities in line with customer requirements and priorities.
• Assess tasks within your skill range and communicate actions and impacts.
• Coordinate with team members to support service delivery and success.
• Respond promptly to verbal and written requests from customers and stakeholders.
• Support identification and development of new work opportunities and improvements.
• Participate in on-site and external training to maintain technical capability.

Skills

Communication

Organisation

Prioritisation

Teamwork

Health and Safety

Problem Solving

Job description

Ready to impact a better future?

As a Multi-Skilled Support Technician in our Defence Aviation and Space team, you'll support a wide range of technical activities across varied environments, working closely with customers, colleagues and stakeholders to deliver high-quality services. Your work will have purpose, helping to maintain critical infrastructure and services while delivering positive outcomes for our customers.

Our work touches lives through the delivery of important defence capabilities. In this role, you'll contribute to trusted operations, using your technical expertise, problem-solving skills and commitment to quality to create a positive impact while supporting innovation, growth and a better future.

What you'll do as a Multi-Skilled Support Technician

• Carry out a variety of multi-skilled activities in line with customer requirements and operational priorities.
• Assess tasks within your skill range and communicate recommended actions and potential impacts to colleagues.
• Coordinate effectively with team members to support service delivery and operational success.
• Respond promptly to verbal and written requests from customers and stakeholders.
• Support the identification and development of new work opportunities and continuous improvement initiatives.
• Participate in on-site and external training activities to maintain and develop technical capability.

Does this sound like you?

• UK residency with the ability to attain and maintain UK national security clearance.
• Proven experience delivering quality outcomes in challenging information technology and infrastructure environments.
• Working knowledge of copper and fibre cable installation.
• Strong communication, organisation and prioritisation skills with the ability to work independently or as part of a team.
• Flexible and adaptable, with a commitment to health and safety, continuous learning and high standards of delivery.