Multi Skilled Craftsperson

Serco; Hollywater; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Internal courses & apprenticeships

Wellbeing/app resources

Retail discounts

Job summary

Serco is seeking a Multi Skilled Craftsperson to maintain and improve defence facilities under the SDW Facilities Management team on the Skynet contract. You will perform carpentry, plumbing, and minor electrical tasks, conduct surveys, and supervise subcontractors while upholding safety standards.

You will also participate in planned and reactive maintenance, asset replacements, and site upgrades, with travel to other Skynet locations as required.

Qualifications

• Experience carrying out building maintenance and repairs across multiple trades, particularly carpentry with additional practical skills in other disciplines.
• Ability to work independently, diagnose issues, and identify the most effective repair solutions.
• Full UK driving licence with fewer than six penalty points.
• Strong commitment to health and safety, with knowledge of relevant legislation and safe working practices.

Responsibilities

• Carry out building fabric repairs and maintenance, including carpentry, basic plumbing, minor electrical works, grounds maintenance, and drainage-related repairs.
• Complete planned and reactive maintenance activities, asset replacements, and site improvement projects across the Skynet contract.
• Conduct annual building condition surveys, identifying remedial works and proactively delivering solutions.
• Manage refurbishment and repair works, including preparing material schedules and maintaining critical spares.
• Escort and supervise subcontractors on site while ensuring all work complies with health and safety requirements.
• Support the wider Facilities Management team, participate in team briefings, and contribute to continuous improvement initiatives.

Skills

Carpentry

Basic plumbing

Electrical works (basic)

Grounds maintenance

Drainage repairs

Health and safety

Independent working

Full UK driving licence

Job description

Location: SGS Oakhanger, Hampshire, GU35 9HU

Salary: Competitive salary plus excellent benefits

Schedule: Perm/FT/ 39 hours - Participation in an on-call rota providing 24-hour call out cover, one week in every four once fully trained. On-call allowance and overtime are paid following site attendance.

Ready to impact a better future?

As a Multi Skilled Craftsperson in our SDW Facilities Management team, you'll help maintain and improve critical defence infrastructure across the Skynet contract. Through high-quality repairs, proactive maintenance, and building improvement works, you'll ensure facilities remain safe, operational, and ready to support essential services. Our work touches lives by supporting vital communications infrastructure that enables important defence operations. In this role, you'll create impactful solutions that keep buildings and facilities functioning effectively, while contributing to a culture of safety, innovation, and continuous improvement. Your work has purpose, and you'll be part of a team trusted to deliver a positive impact every day.

What You’ll Do As a Multi Skilled Craftsperson

• Carry out building fabric repairs and maintenance, including carpentry, basic plumbing, minor electrical works, grounds maintenance, and drainage-related repairs.
• Complete planned and reactive maintenance activities, asset replacements, and site improvement projects across the Skynet contract.
• Conduct annual building condition surveys, identifying remedial works and proactively delivering solutions.
• Manage refurbishment and repair works, including preparing material schedules and maintaining critical spares.
• Escort and supervise subcontractors on site while ensuring all work complies with health and safety requirements.
• Support the wider Facilities Management team, participate in team briefings, and contribute to continuous improvement initiatives.

Does this sound like you?

• Experience carrying out building maintenance and repairs across multiple trades, particularly carpentry with additional practical skills in other disciplines.
• Ability to work independently, diagnose issues, and identify the most effective repair solutions.
• Full UK driving licence with fewer than six penalty points.
• Strong commitment to health and safety, with knowledge of relevant legislation and safe working practices.
• A collaborative team player with excellent communication skills and a proactive approach to problem-solving.
• Willingness to travel to other Skynet locations and work away from home for short periods when required.

What We Offer

• 24 days’ holiday plus bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting And Checks

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively. SC clearance will need to be obtained prior to start date.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).