Defence Operations Team Lead

ESS – Defence, Energy and Government Services; Quarrington; On-site; GBP 21,000 - 28,000; Full time

Job summary

ESS – Defence, Energy and Government Services is seeking a dedicated Supervisor to support Defence operations on a full-time basis, with a 35-hour week and a 50.2-week-per-year contract.

You will lead a team, ensure deliveries are checked and stored promptly, and manage weekly rotas while placing stock orders. A strong emphasis on customer service, safety, and food hygiene is essential in this role across UK sites.

Qualifications

• Experience supervising frontline teams within a similar environment.
• Strong communication skills with a customer-service focus.
• Ability to work under pressure while maintaining a positive attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise a team and foster a welcoming, supportive environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as needed.
• Produce weekly rotas following manager guidelines.
• Place orders to maintain stock levels.
• Delegate tasks and keep the team proactive.
• Ensure compliance with Food Handling & Hygiene standards.
• Ensure compliance with Health & Safety regulations.

Skills

Supervisory experience

Customer service focus

Communication skills

Team coordination

Job description

ESS – Defence, Energy and Government Services is seeking a dedicated Supervisor to support Defence operations on a full-time basis, with a 35-hour week and a 50.2-week-per-year contract.

You will lead a team, ensure deliveries are checked and stored promptly, and manage weekly rotas while placing stock orders. A strong emphasis on customer service, safety, and food hygiene is essential in this role across UK sites.