Retail Supervisor: Lead a Dynamic Frontline Team

ESS – Defence, Energy and Government Services; Woodbridge; On-site; GBP 21,000 - 26,000; Full time

Job summary

Compass Group UK&I ESS Defence, Government and Energy services is seeking a dedicated Retail Supervisor to ensure the smooth running of operations on a full-time basis, contracted to 37.5 hours per week. You will lead a frontline team, manage deliveries, tills and rotas, and help maintain high standards of customer service.

The role offers varied shifts within Defence-related services and opportunities to progress in a company that invests in its people, rewards dedication and emphasises health,

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer service

Team leadership

Communication skills

Adaptability

Tools

POS system

Job description

Compass Group UK&I ESS Defence, Government and Energy services is seeking a dedicated Retail Supervisor to ensure the smooth running of operations on a full-time basis, contracted to 37.5 hours per week. You will lead a frontline team, manage deliveries, tills and rotas, and help maintain high standards of customer service.

The role offers varied shifts within Defence-related services and opportunities to progress in a company that invests in its people, rewards dedication and emphasises health,