Defence Business Development Manager - Hybrid, Bonus + Car

Serco; Hook; Hybrid; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Bonus

Company car

Private medical insurance

25 days' annual leave

Job summary

Serco is seeking a Business Development Manager to drive growth in the UK Defence portfolio, working hybrid from Hook/London and engaging with customers, ops teams and growth squads.

You’ll identify opportunities within existing contracts, qualify them and push for in-contract expansion, while coordinating governance and reporting across MS Dynamics and internal systems. Strong stakeholder management and Defence experience are essential for shaping customer solutions.

Qualifications

• Experience working within the UK Defence sector.
• Experience identifying, developing or managing growth opportunities within existing accounts.
• Knowledge of public sector procurement processes and framework agreements.

Responsibilities

• Identify and develop organic growth opportunities across the Defence portfolio with customers and internal stakeholders.
• Support contract managers and delivery teams to qualify and progress in-contract growth opportunities.
• Manage Defence framework activity, ensuring governance and submissions.
• Maintain opportunity pipelines and reporting through internal systems.
• Coordinate governance activities, including gate reviews and compliance with SMS and Defence Growth Protocol.
• Collaborate with bid teams, technical specialists and operations to shape customer solutions.
• Build and maintain relationships with Defence customers and partners.
• Represent Serco at customer meetings and industry events to promote Defence capabilities.
• Capture lessons learned to improve future opportunities and delivery.

Skills

Defence sector experience

Stakeholder management

CRM systems (MS Dynamics)

Commercial awareness

Communication skills

Tools

MS Dynamics

Job description

Serco is seeking a Business Development Manager to drive growth in the UK Defence portfolio, working hybrid from Hook/London and engaging with customers, ops teams and growth squads.

You’ll identify opportunities within existing contracts, qualify them and push for in-contract expansion, while coordinating governance and reporting across MS Dynamics and internal systems. Strong stakeholder management and Defence experience are essential for shaping customer solutions.