Defect Coordination Lead — Software & Systems Metrics

Contechs; Warwick; On-site; GBP 39,000 - 55,000; Full time

Job summary

Contechs in West Midlands seeks a Software and Systems Defect Coordination Engineer on a contract basis in Gaydon. You will oversee timely identification, tracking and resolution of software and system issues across complex platforms, with a focus on process adherence and stakeholder reporting.

This role is not hands-on; you will drive actions, maintain defect registers, develop metrics and dashboards, and present KPIs to senior stakeholders, using PMO/Agile/Waterfall governance as appropriate.

Qualifications

• Experience with defect management processes and tools.
• Proficient in root cause analysis techniques.
• Ability to interpret and present KPIs and dashboards.
• Understanding of software integration principles.
• Excellent communication and stakeholder engagement.
• Strong attention to detail and process discipline.
• Experience with PMO or program governance.
• Familiarity with Agile and Waterfall delivery.

Responsibilities

• Oversee timely identification, tracking and resolution of defects.
• Ensure adherence to established processes and reporting.
• Drive actions and process changes based on KPIs.
• Maintain issue registers and tracking systems.
• Facilitate regular issue review meetings.

Skills

Issue management

Root cause analysis

Metrics dashboards

Software integration

Communication skills

Attention to detail

Governance frameworks

Agile & Waterfall

Issue registers

Facilitation

Education

Degree or equivalent experience

Job description

Contechs in West Midlands seeks a Software and Systems Defect Coordination Engineer on a contract basis in Gaydon. You will oversee timely identification, tracking and resolution of software and system issues across complex platforms, with a focus on process adherence and stakeholder reporting.

This role is not hands-on; you will drive actions, maintain defect registers, develop metrics and dashboards, and present KPIs to senior stakeholders, using PMO/Agile/Waterfall governance as appropriate.