Debt Recovery Manager

CLD Recruitment (Leeds) Ltd; Newcastle upon Tyne; On-site; GBP 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a skilled Debt Recovery Manager to lead a team in Newcastle upon Tyne. In this pivotal role, you will manage complex debt recovery cases, conduct negotiations, and ensure compliance with regulatory standards. Your leadership will drive team performance and client satisfaction while developing strong relationships with clients. This position offers an opportunity to make a significant impact in a dynamic environment, where your expertise in debt recovery and people management will be crucial for success. If you are proactive, self-motivated, and ready to take on new challenges, this role could be the perfect fit for you.

Qualifications

• Minimum two years of experience in Debt Recovery work is essential.
• Experience in managing teams within a legal or professional services setting.

Responsibilities

• Manage a defended and complex caseload while training and supervising paralegals.
• Conduct negotiations and draft court documents, ensuring compliance with regulations.
• Develop client relationships and support marketing and business development efforts.

Skills

Debt Recovery Experience

People Management

Self-motivated

Organisational Skills

Attention to Detail

Communication Skills

Commercial Acumen

Understanding of Regulatory Framework

Job description

Newcastle upon Tyne, Tyne and Wear, England
£35,000 - £45,000 annum

Debt Recovery Manager
Newcastle
£35,000 - £45,000

My Client, a well-established firm, is looking for a Debt Recovery Manager to join their team.

Main Duties:

1. Defended and complex caseload
2. Dealing with complex disputes and defended caseload arising out of Leeds and Newcastle standard work and instructed separately.
3. Conducting advanced negotiations with opponents and their representatives.
4. Drafting non-standard court documents and correspondence.
5. Management and supervision of a team of paralegals and administrative staff.
6. Training and mentoring team as required.
7. Delegation and allocation of work.
8. Dealing with recruitment and personnel issues.
9. Consideration of well-being of team.
10. Set up of new clients including obtaining ID and liaising with compliance team.
11. Consideration of regulatory and compliance points.
12. Preparation of engagement documents.
13. Dealing with complaints.
14. Take an active role in achieving team targets.
15. Assists in achieving strategic goals.
16. Regular review and analysis of financial data.
17. Working to increase profitability of the team.
18. Developing and maintaining case management system.
19. Delivering training and presentations to clients and prospective clients.
20. Developing and maintaining relationships with existing clients.
21. Maintaining excellent standards of client delivery.
22. Involvement in marketing and business development events and preparation.
23. Supporting the unit to source and secure new clients.

Skills Required:

1. At least two years' experience of Debt Recovery work (essential)
2. People Management experience gained from a legal or professional services environment (essential).
3. Self-motivated.
4. Proactive.
5. Excellent organisational and time management skills with the ability to prioritise and meet deadlines.
6. Good attention to detail.
7. Understanding of regulatory and compliance framework that debt practitioners operate in.
8. Strong communication and interpersonal skills; confident with both written and telephone communications/negotiations.
9. Client focussed.
10. Strong understanding of client needs.
11. Commercial acumen.
12. Sound understanding of the debt market.

If you are an experienced Debt Manager interested in this role, please apply ASAP!