Debt Recovery and Legal Action Specialist (Hybrid)

Bristow and Sutor Group; Sheffield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Full Training and Career Development

On Site Parking

Company Pension Scheme

Life Assurance Plan

Hybrid Role (3 days in the office)

Job summary

Bristow and Sutor Group in the Sheffield area is seeking a Debt Recovery Analyst to join Credit Style. You will negotiate commitments, monitor arrangements and manage a case diary to drive timely resolutions.

This full-time role offers 37.5 hours per week, with a base salary of £24,785 plus a monthly bonus up to £500, and a clear path for training and career progression. You will interact with courts and agencies while maintaining high service standards.

Qualifications

• Negotiation of commitments to resolve overdue accounts.
• Problem solving and clear communication.
• Ability to work to targets and quality standards.
• Strong IT skills and adaptability to new systems.
• Professional telephone manner for calls with customers.
• Ability to work both in a team and independently.

Responsibilities

• Negotiate commitments to resolve overdue accounts.
• Monitor arrangements to ensure timely resolution.
• Manage a case management diary for follow-up actions.
• Review pre-legal debts for suitability and readiness for legal proceedings.
• Initiate county court actions and progress to judgment and enforcement.
• Work with courts, enforcement agencies and suppliers to maintain high service standards.
• Review and rectify cases that have failed automated processes.
• Make and receive collection calls with a professional manner.
• Balance teamwork with independent work.
• Maintain high accuracy and quality in all tasks.
• Demonstrate integrity and good conduct as required by regulatory standards.
• Have a strong and reliable work ethic.

Skills

Negotiation

Telephone skills

Problem solving

Communication

Attention to detail

Integrity

Tools

IT skills

Job description

Bristow and Sutor Group in the Sheffield area is seeking a Debt Recovery Analyst to join Credit Style. You will negotiate commitments, monitor arrangements and manage a case diary to drive timely resolutions.

This full-time role offers 37.5 hours per week, with a base salary of £24,785 plus a monthly bonus up to £500, and a clear path for training and career progression. You will interact with courts and agencies while maintaining high service standards.