Debt Advisor

Lancashire Women; Lancashire; Remote; GBP 26,000 - 34,000; Full time

Job summary

Lancashire Women seeks a compassionate Debt Advisor to join our Advice Team. You will support clients facing debt, creditor pressure, and related costs, using trauma‑informed practice and clear, non‑judgemental communication to explore options and access wider support where needed.

Hours are 37 per week, with the role lasting from September 2028 subject to further funding. The position is open to female candidates only, in line with Equality Act provisions.

Qualifications

• Provide clear, non-judgemental debt advice to clients.
• Help clients understand their debt options and consequences.
• Refer and access wider support services as needed.

Responsibilities

• Support people facing debt and creditor pressure in a compassionate, trauma‑informed manner.
• Deliver debt advice that is clear and practical to help clients budget and plan.
• Collaborate with partners to connect clients with appropriate support.

Skills

Debt advice

Trauma-informed

Benefits knowledge

Job description

We are looking for a compassionate and knowledgeable Debt Advisor to join our established Advice Team. You will support people who may be facing debt, creditor pressure, Breathing Space needs, household costs and wider pressures affecting their wellbeing.

You will provide clear, non-judgemental and trauma-informed debt advice, helping clients understand their debt options, make informed decisions and access wider support where needed. Benefits knowledge is required at a minimum working level only, mainly to support income checks and appropriate referrals.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

Hours : 37 hours per week

Duration : September 2028, subject to further funding