Debt Adviser- Blackburn

Homeless Link; Blackburn; On-site; GBP 29,000 - 36,000; Part time

Benefits offered by this job

30 days annual leave

Enhanced family friendly policies

Pension

Interest free travel loans

Tenancy deposit loan

Payroll giving

Cycle to work scheme

Employee assistance programme

Job summary

Shelter is seeking a Debt Adviser to support clients across Blackburn with outreach in Lancashire. The role involves managing a varied caseload, delivering debt and housing advice, and helping clients secure housing and manage finances.

The post is part-time with flexible working considerations. You will assess needs, develop tailored plans, and work with diverse stakeholders to deliver effective support and advocacy.

Qualifications

• Experience of providing debt advice and advocacy.
• Ability to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations.
• Ability to communicate effectively with a wide variety of stakeholders, including those with lived experience of homelessness.

Responsibilities

• Manage a varied caseload providing high quality debt and housing related advice and support.
• Conduct initial needs assessment and develop support/case plans to maximise income and affordability.
• Assist with securing housing and arranging debt repayment plans.
• Work collaboratively with other teams and organisations to support clients.

Skills

Debt advice

Advocacy

Needs assessment

Casework interviews

Group workshops

Stakeholder communication

Job description

Salary - Grade 3 - £32,585 per annum(pro rata for part time)

Contract- Fixed term until 30th June 2027

Location- Blackburn Central Library with outreach work in Lancashire

Hours- Part time - 28 per week

Closing date: Sunday 6th Sept 2026 at 11:30pm

Do you have experience of providing debt advice and advocacy? Then join Shelter as a Debt Adviser and you could soon be playing a vital role in standing up to the housing emergency.

About the role

Your role will manage a varied caseload providing high quality debt and housing related advice and support. You will need to work flexibly across the Lancashire area, including Blackpool. Working with clients you will do an initial needs assessment and develop support/case plans with aim of maximising their income by reducing outgoings, assessing affordability, setting up budgeting plans, helping to secure a home and repay debts.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need experience of providing debt advice and advocacy and the ability to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations. You will need the ability to communicate effectively with a wide variety of stakeholders, particularly those with lived experience of homelessness, as well as collaborating with people from other teams and organisations.

Benefits

• 30 days of annual leave
• enhanced family friendly policies
• pension
• interest free travel loans
• tenancy deposit loan
• payroll giving
• cycle to work scheme
• employee assistance programme

About the Team

Lancashire hub’s local community priorities are homelessness and temporary accommodation, social housing and private rented sector and individuals and communities living in poverty.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.