DDaT (ICT) INFRASTRUCTURE MANAGER

South Wales Fire and Rescue Service; Pontyclun; On-site; GBP 65,000 - 90,000; Full time

Job summary

South Wales Fire and Rescue Service in Pontyclun, United Kingdom, is seeking an experienced DDaT Infrastructure Manager to lead the Infrastructure Team and drive delivery of resilient, secure technology services. You will manage budgets, procure goods and services, and guide staff development to meet evolving digital demands.

The role requires a degree in ICT or equivalent, a Project Management qualification, and substantial experience in data centre infrastructure, VDI, and Microsoft

Qualifications

• Degree level ICT qualification or equivalent.
• Project Management qualification.
• Experience in a senior ICT role.
• Data Centre Infrastructure Management experience (hardware and storage).
• Experience auditing, security management, monitoring, and VDI.
• Extensive knowledge of Microsoft technologies.
• Budget management and procurement experience.
• Experience managing staff, appraisals and welfare.
• Understanding ICT security landscape.
• Welsh language ability desirable.

Responsibilities

• Lead delivery of DDaT Infrastructure projects.
• Oversee day-to-day operation of the Infrastructure Team.
• Develop and implement strategic plans and budgets.
• Procure goods and services in line with public sector regulations.
• Mentor and develop staff, manage welfare and appraisals.
• Promote change and improve organisational effectiveness.

Skills

Project Management

Budget Management

Staff Management

Data Centre Infra

Virtual Desktop

Microsoft Technologies

ICT Security

Tendering/Procurement

Welsh language

Education

Degree in ICT

Project Management qualification

Job description

An exciting opportunity has arisen within the Digital, Data and Technology (DDaT) Department for an experienced and motivated DDaT Infrastructure Manager.

In this key leadership role, you will be responsible for the effective management of all service delivery, support and administrative functions across the DDaT Infrastructure Team, ensuring the provision of resilient, secure and high-performing technology services across the Service.

You will lead a diverse portfolio of infrastructure projects while overseeing the day-to-day operation of the team. This includes developing and implementing strategic business plans, managing budgets, and procuring goods and services in line with public sector regulations and best practice.

As a people-focused leader, you will be responsible for motivating, developing and supporting staff, ensuring the team maintains the skills, knowledge and flexibility required to meet evolving organisational and technological demands.

This is an excellent opportunity for an experienced manager to drive innovation, improve service delivery and play a vital role in shaping the future of digital services within South Wales Fire and Rescue Service.

Hours of Work: 37 hours per week

Directorate: Digital, Data and Technology, Technical Services

ESSENTIAL Minimum degree level qualification in ICT or relevant ICT experience. Project Management qualification. Proven experience in a senior ICT technical post. Proven experience of Data Centre Infrastructure Management, including hardware (physical and virtual) and storage (direct and SAN). Proven experience of auditing, security management, monitoring, and implementation of Virtual Desktop Infrastructure. Extensive working knowledge of current Microsoft technologies. Experience of budget management. Experience in the procurement of goods and services, including tendering processes. Experience in managing staff, including welfare, appraisals, absence management, and development. Experience in project management, including managing project budgets throughout the complete project lifecycle. Understanding of the current ICT security landscape. Ability to promote and manage diversity and demonstrate a fair and ethical approach in all situations. A committed team player with the ability to communicate and work effectively within a team environment. Ability to work in full compliance with organisational policies and legislative guidance, respecting sensitive information. Proactive in promoting change and identifying opportunities to improve organisational effectiveness. Flexible and innovative in responding to the demands of a continuously changing ICT environment. Ability to communicate technical issues effectively, both verbally and in writing, to a wide range of audiences. Commitment to developing self, individuals, teams, and others to improve organisational effectiveness. Ability to understand and apply relevant information to make appropriate decisions that reflect key priorities and requirements. Ability to create and implement effective plans to deliver a range of organisational objectives.DESIRABLE Experience of collaborating with partners and external organisations. Ability to communicate through the medium of Welsh.Please note: This role involves frequent travel throughout South Wales and will require periodic travel outside of the Service area. The successful candidate must be able to travel independently. They may also be required to work unsociable hours for planned and unplanned events.