DC Pensions Operations Manager

www.sammons.co.uk; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Sammons in London is seeking a DC Pensions Operations Manager to lead the defined contribution operations, overseeing delivery with an outsourced administrator and ensuring compliance.

The role emphasizes stakeholder management, governance, and continuous improvement, requiring extensive pensions experience and leadership capabilities.

Qualifications

• DC pensions administration experience required.
• Experience leading teams within a pensions environment.
• Good understanding of pensions legislation and industry best practice.
• Experience working with third-party administrators and key stakeholders.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Lead the delivery of DC pension administration services, working closely with an outsourced provider.
• Ensure service standards, compliance requirements, and operational controls are effectively maintained.
• Manage stakeholder and supplier relationships, supporting a high-quality member experience.
• Oversee team performance, projects, system testing, and continuous improvement initiatives.
• Act as the DC administration subject matter expert, supporting governance and strategic objectives.

Skills

DC pensions administration

Team leadership

Pensions legislation

Stakeholder management

Problem solving

Process improvement

Job description

• Job Title: DC Pensions Operations Manager
• Contract Type: Permanent
• Location: London
• Job Base: Hybrid
• Reference: V-136105
• Contact Phone: [phone]
• Job Published: 09/09/2026 12:25

Job Description

DC Pensions Operations Manager

An excellent opportunity for an experienced pensions professional to lead the delivery of Defined Contribution (DC) operations for a large pension scheme. Working closely with an outsourced administration provider, you will oversee service delivery, regulatory compliance, stakeholder relationships, team performance, and continuous improvement initiatives.

About the role

• Lead the delivery of DC pension administration services, working closely with an outsourced provider.
• Ensure service standards, compliance requirements, and operational controls are effectively maintained.
• Manage stakeholder and supplier relationships, supporting a high-quality member experience.
• Oversee team performance, projects, system testing, and continuous improvement initiatives.
• Act as the DC administration subject matter expert, supporting governance and strategic objectives.

About you

• Strong DC pensions administration experience.
• Previous team leadership or management experience within pensions.
• Good understanding of pensions legislation and industry best practice.
• Experience working with third‑party administrators and key stakeholders.
• Highly organised with strong communication, problem‑solving, and process improvement skills.

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.