DC Operations Manager - Growth & People Leader

H&M; Newton Longville; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount on H&M brands

Help@Hand & Retail Trust benefits

HIP – Incentive program

Discounted gym membership

Job summary

H&M Group is seeking a DC Department Manager in the United Kingdom to lead warehouse operations, optimise inbound and outbound performance, and drive long-term growth. You will define strategy, oversee end-to-end flows, coach Team Leaders, and foster an inclusive, accountable culture while aligning HR and cost objectives with regional and global initiatives.

This role focuses on scalability, labour planning, and continuous improvement, with a strong emphasis on sustainability and compliance

Qualifications

• Experience leading multiple warehouse teams.
• Knowledge of HR routines and local labour standards/regulations.
• Ability to manage budgets and cost drivers.
• Commitment to inclusion and sustainability in operations.

Responsibilities

• Define departmental strategy aligned with DC, regional, and global goals.
• Oversee inbound/outbound warehouse processes including receiving, allocation, picking, packing, returns, shipping, and value-added services.
• Lead and coach Team Leaders to high-performing teams.
• Drive continuous improvement, process optimisation, and cost efficiency.
• Ensure compliance with company policies, sustainability goals, and legal regulations.
• Collaborate with HR, Controlling, and cross-functional stakeholders to drive people, performance, and cost objectives.

Skills

Leadership

Budgeting

HR compliance

Inclusion & diversity

Sustainability

Job description

H&M Group is seeking a DC Department Manager in the United Kingdom to lead warehouse operations, optimise inbound and outbound performance, and drive long-term growth. You will define strategy, oversee end-to-end flows, coach Team Leaders, and foster an inclusive, accountable culture while aligning HR and cost objectives with regional and global initiatives.

This role focuses on scalability, labour planning, and continuous improvement, with a strong emphasis on sustainability and compliance