dc HR Specialist People Relations

H&M; Milton Keynes; On-site; GBP 42,000 - 62,000; Full time

Job summary

H&M Group in Milton Keynes is seeking a DC HR Specialist People Relations to promote a fair and inclusive workplace across the Distribution Centre by managing employee relations, supporting engagement, and ensuring compliance with policies and company values.

You will partner with managers on employment law, investigations, labour relations, and people initiatives, while working with local and global HR teams to deliver a consistent people strategy and data-driven decisions.

Qualifications

• Expert knowledge and understanding of local labour law and regulations with a solid understanding on how these are to be implemented and used in the local workplace.
• Profound knowledge in local logistics employee relations.
• Expert in conflict resolution, disciplinary concepts processes, procedures and workplace investigations.
• Understanding of employee contracts, salary bandings, compensation and benefits for employees.
• Strong communication skills and the ability to adapt their method based on circumstances.

Responsibilities

• Promote a fair, respectful, and inclusive workplace across the Distribution Centre.
• Manage employee relations, support engagement, and ensure policy compliance.
• Partner with managers to provide guidance on employee relations and HR policies.
• Foster an inclusive culture and positive employee engagement.
• Lead investigations, grievances, disciplinary processes, and mediations.
• Collaborate with unions and employee representatives as needed.
• Support change initiatives and global HR programmes.
• Collaborate with HR teams to deliver the people strategy and monitor HR metrics.
• Ensure GDPR compliance and accurate record-keeping.

Skills

Labour law knowledge

Employee relations

Conflict resolution

HR policies

People strategy

DC operations

SuccessFactors

Tools

SuccessFactors

Job description

Job Description

DC HR Specialist People Relations

WHAT YOU'LL DO

As a DC HR Specialist People Relations, you will promote a fair, respectful, and inclusive workplace across Distribution Centre by managing employee relations, supporting engagement, and ensuring compliance with policies and company values.

• Support the full employee lifecycle by coordinating key people processes and ensuring a consistent, positive employee experience aligned with organisational goals.
• Partner with managers to provide expert guidance on employee relations, organisational development, HR policies, employment law, and people-related matters.
• Foster an inclusive, diverse, and values-driven workplace culture, promoting positive employee engagement and leadership behaviours.
• Manage employee relations matters, including conflict resolution, grievances, disciplinary processes, mediations, and legal proceedings, ensuring fair, timely, and compliant outcomes.
• Build positive labour relations through effective engagement with employee representatives and trade unions, including supporting or leading negotiations where required.
• Lead the early resolution of workplace concerns by coaching managers and encouraging constructive dialogue to maintain a healthy working environment.
• Support organisational change initiatives and the successful implementation of local, regional, and global HR programmes and projects.
• Collaborate with local, regional, and global HR teams to deliver a consistent and effective people strategy across the organisation.
• Monitor, analyse, and report on key HR metrics, including recruitment, retention, employee relations, and training compliance, to support data-driven decision-making.
• Ensure compliance with employment legislation, company policies, GDPR requirements, and collective agreements through accurate record-keeping, documentation, and continuous knowledge development.

WHO YOU'LL WORK WITH

As part of the HR team, you will work closely with managers, employees, and HR colleagues to support employee relations and deliver a positive employee experience. You will partner with department managers to provide guidance on people matters and workplace challenges, while working alongside HR Business Partners to support the delivery of the people strategy and key HR initiatives. You will also collaborate with employee representatives, trade unions, and regional HR teams to ensure a consistent, compliant, and people-focused approach.

WHO YOU ARE

We are looking for people with...

• Expert knowledge and understanding of local labour law and regulations with a solid understanding on how these are to be implemented and used in the local workplace.
• Profound knowledge in local logistics employee relations.
• Expert in conflict resolution, disciplinary concepts processes, procedures and workplace investigations.
• Understanding of employee contracts, salary bandings, compensation and benefits for employees.
• Strong communication skills and the ability to adapt their method based on the circumstances, using empathy and sensitivity when needed.
• Solid knowledge in all processes across the employee lifecycle
• Solid functional understanding of DC operations and role requirements across functions considering interdependencies.
• Strong coordination, prioritisation and organisational skills.
• Solid knowledge of all SuccessFactors functions.
• Strong understanding of and commitment to the People Strategy.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Our employees receive a staff discount usable on all our H&M Group brands in stores and online
• Help@Hand and Retail Trust - complimentary service which includes remote GP, Mental Health support, physiotherapy and many other benefits
• Our employees are included in our H&M Incentive Program - HIP
• Discounted gym membership

JOIN US

Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.