Day Shift Warehouse Supervisor — Delivery & Dispatch Pro

AO RETAIL LIMITED; Luton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

31 days holiday

5% pension scheme

Healthcare Cashback Scheme

Enhanced maternity/paternity/adoption

Expression of wish service

Make a difference days

Share-save Scheme

Job summary

AO Retail Limited is seeking a proactive Day Shift Supervisor to oversee warehouse delivery and installation runs, ensuring timely dispatch and smooth operations. You will support self-loading depot activities, ensure vehicles are roadworthy, and assist Drivers, Quality, and People teams throughout the day.

In this hands-on role, you will monitor progress, resolve issues quickly, conduct required testing, and maintain strong professional relationships under pressure.

Qualifications

• Experience in coordinating delivery and installation runs.
• Ability to monitor daily depot operations and resolve issues promptly.
• Strong communication and Excel skills are required.

Responsibilities

• Monitor operations throughout the day and resolve issues to maintain service standards.
• Check vehicles leaving the depot for security, legality and compliance with transport legislation.
• Complete daily in-house reports for the Depot Manager.
• Support and guide drivers, handling queries professionally.
• Conduct alcohol testing when required and ensure policy compliance.
• Manage transhipping and reloads to keep operations flowing smoothly.
• Debrief vehicles returning from delivery and installation runs and address issues.

Skills

Leadership

Team supervision

Communication

Problem solving

Excel

Microsoft Office

Tools

Excel

Job description

AO Retail Limited is seeking a proactive Day Shift Supervisor to oversee warehouse delivery and installation runs, ensuring timely dispatch and smooth operations. You will support self-loading depot activities, ensure vehicles are roadworthy, and assist Drivers, Quality, and People teams throughout the day.

In this hands-on role, you will monitor progress, resolve issues quickly, conduct required testing, and maintain strong professional relationships under pressure.