Day Services Admin & Records Specialist (Hybrid)

Ceredigion County Council; Penmorfa; Híbrido; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Ceredigion County Council is seeking a Service Support Administrator to provide agile administrative support across Aberystwyth, Lampeter and Cardigan day services. The role supports day-to-day operations, records management, archiving, and procurement processes in a person-centred environment.

The successful candidate will hold 5 GCSEs including English and Maths (C or above), possess strong IT skills, and demonstrate accuracy and confidentiality in a busy service setting.

Formación

• Must have 5 GCSEs including English & Maths at grade C or above.
• Strong administrative and IT skills with a methodical approach and high attention to detail.

Responsabilidades

• Manage incoming and outgoing correspondence (email, phone, written) and oversee inboxes.
• Maintain up-to-date records of service users and create new files.
• Process inquiries relating to new and existing service users.
• Maintain electronic database records, input and extract information from IT systems.
• Undertake archiving duties in line with Council procedures.
• Take minutes of staff meetings as required.
• Handle service correspondence and keep contact lists updated.
• Support the service purchase ordering process.

Conocimientos

Administrative skills

IT skills

Attention to detail

Communication skills

Educación

5 GCSEs including English & Maths (C or above)

Herramientas

IT systems

Descripción del empleo

Ceredigion County Council is seeking a Service Support Administrator to provide agile administrative support across Aberystwyth, Lampeter and Cardigan day services. The role supports day-to-day operations, records management, archiving, and procurement processes in a person-centred environment.

The successful candidate will hold 5 GCSEs including English and Maths (C or above), possess strong IT skills, and demonstrate accuracy and confidentiality in a busy service setting.