Day Service Assistant

Staffordshire County Council; Newcastle-under-Lyme; On-site; GBP 20,000 - 26,000; Full time

Job summary

Staffordshire County Council is recruiting a dedicated care worker to support adults with learning disabilities in Newcastle Under Lyme and across provider services. You will deliver person-centred support, administer medication, assist with personal care and manual handling, and help plan community activities to promote independence and wellbeing.

Applicants should be caring, patient, and able to work flexibly in a dynamic team environment.

Qualifications

• Current driving licence and access to a vehicle or ability to access local communities.
• Experience supporting people with learning disabilities and autism.
• Caring, patient and able to promote independence.
• Good ICT skills for digital record keeping.
• Effective communication and interpersonal skills.
• Ability to manage potential and actual aggression calmly.
• Willing to assist with personal and intimate care and manual handling.
• NVQ Level 2 or Care Certificate desirable; support offered to obtain.

Responsibilities

• Deliver excellent person-centred support in a flexible, responsive manner.
• Act as a Link Worker contributing to assessments and support plans.
• Administer medication and support personal care.
• Deliver manual handling and use of equipment; participate in activities.
• Plan and deliver community outings and activities, including sensory sessions.

Skills

Driving licence

Access to vehicle/public transport

Communication skills

Interpersonal skills

ICT skills

Caring and compassionate

Managing aggression

Manual handling awareness

Education

NVQ Level 2 / Care Certificate

Job description

This is a diverse social care role where every day is different. For adults with learning disabilities, you'll open the door to lives of independence, fulfilment, and joy. And your impact won't stop there. This positive change will be felt across families and throughout the Staffordshire communities we're proud to serve. Staffordshire County Council are looking for motivated people who are passionate about providing outstanding care quality for adults with learning disabilities. We specialise in supporting adults with complex needs, profound and multiple learning disabilities, and behaviours that challenge. Our mission is to promote opportunities, independence and choice so individuals can thrive, and our vision is to be leaders in providing innovative and inspirational care and support. Our Specialist Opportunities provide meaningful activities, sessions and outings either in our centres or across the local community. The service has a strong ethos of promoting independence, outcomes, and wellbeing. You can learn about our services via our Facebook page: or . Although this role is based primarily at The Pipers Specialist Day Opportunities in Newcastle Under Lyme, there may be times when you are expected to work flexibly across Provider Services, including different care settings, delivery approaches, and locations, as required.

• Deliver excellent person-centred support in an innovative, flexible, responsive, and strengths-based manner
• Act as a Link Worker for the people we support by contributing to the on-going assessment, development, delivery, and review of person-centered support plans.
• Administer medication and support with personal care
• Deliver the manual handling requirements including use of equipment, physical intervention skills, and active participation in person-centred activities
• Plan and deliver community outings and activities, including sensory sessions.

The minimum criteria that will be used to shortlist for this role will be:

• Current driving license and access to a vehicle and/or proven ability to access all areas of your local community using public transport
• Experience working with people with learning disabilities and autism
• Be caring, sensitive and patient while supporting people to be as independent as possible.
• Good ICT skills to complete digital record keeping
• Have effective communication and interpersonal skills
• The ability to manage potential and actual aggression in a sensitive way and remain calm in challenging situations.
• Willing and physically able to support people with personal and intimate care needs and physically able to undertake manual handling tasks.
• If you already hold an NVQ level 2 qualification or Care Certificate we would love to hear from you but don't worry if not, we are happy to support you in gaining the skills and knowledge needed for this qualification. Please note that this role will require an enhanced DBS check and a pre-employment health assessment as part of the onboarding process. Please note: The minimum essential criteria in the ideal section detailed above will be used if you are applying under one of our Interview Guarantee Schemes. Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship. About Staffordshire County Council We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our recruitment process: As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. As you'll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that's why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.