Day Doorperson

Rendall & Rittner; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Employee assistance programme

Employee referral scheme

Uniform provided

Job summary

Rendall & Rittner is seeking a Day Doorperson to join the front-of-house team at Centre Point, WC1A. You will welcome residents and guests, manage the lobby, handle deliveries and contractor access, and maintain security and presentation to the highest standards.

The role requires a polished, discreet professional with a customer-focused mindset and the ability to work a 4 days on, 4 days off rota, 07:00–19:00.

Qualifications

• Front-of-house experience in luxury settings is required.
• Knowledge of access control, CCTV and safety procedures.
• Experience coordinating deliveries and contractors is a plus.

Responsibilities

• Welcome residents and guests with a warm, polished manner.
• Manage lobby, arrivals/departures, and provide local directions.
• Log deliveries and manage keys with accuracy.
• Monitor access, CCTV, and safety checks during shifts.
• Coordinate contractor access per site procedures.

Skills

Front-of-house

Guest service

Security awareness

Concierge systems

Communication

Education

Experience in luxury residential or hotel

Tools

Access control

CCTV

Contractor coordination

Job description

DEVELOPMENT DETAILS

Step into a landmark luxury residence in the heart of the West End, where panoramic city views meet five-star amenities. You’ll be part of a polished front-of-house team supporting residents who enjoy a 24-hour concierge, pool, spa, gym, sauna, cinema and a private lounge. With Soho and Covent Garden moments away and immediate access to Tottenham Court Road station, the environment is fast-paced, cosmopolitan and service-led—ideal for someone who thrives in a high-profile, hospitality-style setting.

DAY DOORPERSON

• Rendall & Rittner
• £27,000 - £28,000
• Centre Point - WC1A 1DB
• 4 Days on, 4 Days off, 0700 - 1900

DEVELOPMENT DETAILS

Step into a landmark luxury residence in the heart of the West End, where panoramic city views meet five-star amenities. You’ll be part of a polished front-of-house team supporting residents who enjoy a 24-hour concierge, pool, spa, gym, sauna, cinema and a private lounge. With Soho and Covent Garden moments away and immediate access to Tottenham Court Road station, the environment is fast-paced, cosmopolitan and service-led—ideal for someone who thrives in a high-profile, hospitality-style setting.

ROLE EXPECTATIONS

You will be the welcoming face of the development each day, setting the tone with impeccable service, smart appearance and calm professionalism. You’ll manage the lobby, assist residents and guests, coordinate deliveries and contractors, and keep a close eye on safety, access and standards throughout your shift.

What Success Looks Like

• Residents and guests feel warmly welcomed, recognised and supported from the moment they arrive.
• The lobby and entrances are immaculate, orderly and always guest-ready throughout the day.
• Deliveries, keys and access are controlled with flawless record-keeping and zero missed items.
• Issues are spotted early and resolved quickly, with clear, timely communication to residents and the management team.
• Building procedures are followed precisely, including security checks and incident reporting.
• Positive feedback is consistently received from residents, visitors and colleagues.

How You’ll Spend Most Of Your Time

• Greeting residents and guests, managing arrivals and departures, and offering local knowledge and directions.
• Handling parcels, keys and post, maintaining accurate logs and ensuring secure storage and handover.
• Monitoring access control and CCTV, conducting regular patrols and safety checks, and reporting any concerns.
• Coordinating contractors and visitor access in line with site procedures and permits.
• Keeping the lobby and front-of-house areas pristine, adjusting presentation throughout the day.
• Supporting concierge services, amenity bookings and communications with the on-site management team.

Who This Role Is For

• You’re a people person with a warm, polished manner and a pride in delivering premium service.
• You stay calm, discreet and solutions-focused, even during busy periods.
• You have high personal standards for appearance, punctuality and attention to detail.
• You’re comfortable on your feet and enjoy a visible, guest-facing role in a vibrant city location.

Experience That Helps

• Front-of-house experience in luxury residential, hotel or corporate environments.
• Familiarity with access control, CCTV or building safety procedures.
• Experience managing deliveries, keys and contractor access.
• Confidence using concierge or property management systems and email for clear communication.

What We Offer

• 16 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

About Rendall & Rittner

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

How We Hire

• Initial conversation with our talent team
• Interview focused on your front-of-house service, security awareness, problem-solving and communication in real scenarios

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.