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Day Concierge

Single Homeless Project

London

On-site

GBP 28,000

Full time

5 days ago

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Job summary

Join a dynamic team as a Day Concierge at a leading charity focused on homelessness in London. This entry-level, full-time role offers the chance to positively impact individuals' lives, providing vital support and fostering a warm, inclusive environment for those in need. The position includes competitive benefits such as a salary increase after probation and extensive training opportunities.

Benefits

Salary increase after probation period

25 days annual leave, increasing to 30 days

5% pension contribution

Health Cash Plan with discounts

Comprehensive training program

Qualifications

Strong customer service skills required.
Interest in working with people facing multiple disadvantages.
Ability to adapt to various client needs.

Responsibilities

Serve as the first point of contact for clients and stakeholders.
Provide support for day-to-day operations.
Create a welcoming environment for clients.

Skills

Customer service skills

Interest in working with disadvantaged individuals

Reflective approach

Adaptability

Basic understanding of repairs and maintenance

Creativity and innovation

Join to apply for the Day Concierge role at Single Homeless Project

1 day ago Be among the first 25 applicants

Join to apply for the Day Concierge role at Single Homeless Project

Single Homeless Project hasan opportunity for a Day Concierge to join and work in our team in Wandsworth, Westminster. You will join us on a full-time, permanent basisworking 37.5 hours and in return, you will receive a competitive salary fixed at £27,007.50 per annum (pro rata).

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

About The Day Concierge Role

We have two roles available for Day Concierges to join our team at Single Homeless Project.

As a Day Concierge, you will be at the heart of this mission, providing essential support for the day-to-day operations of the service. In this role, you will be the first point of contact for clients, stakeholders, and contractors, ensuring seamless communication and service delivery. Your work will directly contribute to creating a welcoming, supportive environment that enables clients to feel heard and respected as they navigate their journey towards independence.

This position offers a fantastic opportunity for anyone looking to grow their career in the charity and homelessness sector, with ample opportunities for personal development and progression within the organisation. No prior experience in the sector is required, as on the job training and support will be provided by an experienced team, allowing you to develop valuable skills and make a meaningful impact in the lives of those we serve.

Wandsworth

Joining our team in Wandsworth, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives in our accommodation service is. The serviceoffers accommodation with tailored support to help individuals work towards greater independence. The service plays a crucial role in empowering clients to take steps toward a more stable and self-sufficient future.

The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.

Westminster

Joining our team in Westminster, the role is key in ensuring that everyone feels welcome and included in the service creating a safe, welcoming and supportive environment for our clients. The Kean Street hub is located in Aldwych and supports clients with high supported needs, with two low supported accommodation services in Oxford Circus.

The working rota for this role is 37.5 hours per week 8am - 4pm Monday to Friday.

Skills and experience we're looking for in our Day Concierge:

Have strong customer service skills.
Have a genuine interest for working with people with multiple disadvantages.
Are reflective and can respond positively to challenges.
Adaptive work approach to fit around the various needs of the people we work with.
A basic understanding of basic repairs and maintenance.
Have a flexible and resilient approach to their work.
Is creative and innovative in the way they think and equally apply those qualities to their working practices.

Our Attractive Benefits Package Includes

A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing date: Sunday 15th June at midnight

Interview date: Wednesday 25th June online via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Don't miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply' now to become our Day Concierge?????-we'd like to hear from you!

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Food and Beverage Manufacturing

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