Day Concierge

Claibon Recruitment; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

Claibon Recruitment in Kensington, London seeks an exceptional Concierge to join a prestigious residential development.

You will work 7am–7pm on a two-week rolling rota averaging 42 hours, with duties at reception, handling deliveries, greeting residents and maintaining security.

Qualifications

• Experience in five-star hotel or high-end serviced/private residences preferred.
• Strong front desk and lobby operations experience.
• Excellent English, assertive and detail-oriented.
• Able to work 42 hours per week on a two-week rolling rota.
• Good knowledge of Health and Safety practices.

Responsibilities

• Manage front desk and lobby operations to meet residents' needs.
• Hold keys, take deliveries, carry parcels and shopping.
• Greet and escort visitors, provide lifestyle services.
• Maintain security and ensure reception is staffed at all times.
• Present yourself professionally with a high level of customer service.

Skills

Communication skills

Customer service

Health and Safety

Organizational skills

English language

Professional presentation

Job description

Please make sure you read the following details carefully before making any applications.

7am to 7pm (average 42 hour week)

Kensington £30,000

London W8

Exceptional and experienced Concierge required to join a large team at a superb residential development situated in Kensington. The hours are 7am to 7pm on a two-week rolling roster (5 shifts one week: Monday, Tuesday, Friday, Saturday, Sunday then 2 shifts the following week on Wednesday and Thursday), an average of 42 hours per week over a 2-week period thereby enabling a long weekend off every other week. In effect the shift pattern is a pigment rota based on 3 on 2 off 2 on 3 off rota. Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety, and have a strong proven track record. The concierge services for the property include but are not limited to holding keys, taking deliveries, carrying parcels & shopping, greeting, screening and escorting visitors, and generally providing lifestyle services for residents. The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises. The successful candidate must be extremely well presented and polite. All applicants must have a strong command of the English language, must be assertive, show initiative and have a very keen eye for detail. Must have a strong proven track record of working in either a five-star hotel or high end serviced or private residences as the Day Concierge will be responsible for the smooth running of the day-to-day operations of the Front Desk & Lobby, consistently deliver service excellence to the Residents keeping in view the ever-changing residents’ needs Multi-Skill/ Multi-Tasking is seen as an imperative