Luxury Concierge – Front Desk & Building Ops (Kensington)

Randstad NV; Greater London; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Training & qualifications

5-star working environment

Career progression

Competitive pay & benefits

Flexible rota

2 days on 2 days off (alternate weeks)

Advance rota planning

Job summary

Randstad CPE is seeking a Concierge for a permanent position at a 5-star Kensington development. You will be part of the on-site building management team, ensuring smooth daily operations and delivering excellent customer service to guests and residents.

The role offers 2 days on, 2 days off (alternate weekends) with advance rota planning, full training, development opportunities, 28 days of holiday and a competitive benefits package.

Qualifications

• Experience in hospitality, concierge or security would be beneficial.
• Customer focused and approachable.
• Ability to work alone or as part of a team.
• Good basic IT experience.
• Able to multi-task.
• Keen to learn and develop.
• Able to work nights on any night of the week.

Responsibilities

• Front of house management
• Delivery/parcel management
• Welcoming guests, residents, contractors to the site
• Daily site inspections
• Providing excellent customer service
• Manage log books and building systems controls
• Support residents with any queries
• Oversee the cleaning team and any external contractors

Skills

People oriented

Job description

Randstad CPE is seeking a Concierge for a permanent position at a 5-star Kensington development. You will be part of the on-site building management team, ensuring smooth daily operations and delivering excellent customer service to guests and residents.

The role offers 2 days on, 2 days off (alternate weekends) with advance rota planning, full training, development opportunities, 28 days of holiday and a competitive benefits package.