Datix Administrator

Birmingham Women's and Children's NHS Foundation Trust; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Birmingham Women's and Children's NHS Foundation Trust seeks a Datix Administrator to manage and optimise the Trust's risk management software, ensuring it supports patient safety and governance processes.

The post holder will provide technical support, training, and data reporting while collaborating with Risk Managers, Governance Leads, IT Services, and RLDatix to maintain effective operation of the system across the organisation.

Qualifications

• Experience with Datix or RLDatix risk management systems.
• Strong IT support and user training skills.
• Experience in NHS or healthcare governance is advantageous.

Responsibilities

• Administrate and maintain the Trust's Risk Management software to ensure suitability for purpose.
• Provide first-line IT and functional support to users of the Risk Management software.
• Provide comprehensive user support and advice on a day-to-day basis to staff.

Skills

Datix administration

IT support

Data reporting

NHS services

Tools

Datix RLDatix

Job description

The Datix Administrator is a key member of the Quality Governance team, responsible for ensuring the Trust's Datix risk management system operates effectively and supports patient safety, risk management, incident reporting, and governance processes across the organisation.

The post holder acts as the primary point of contact for system users, providing technical support, training, data reporting, and system administration while working closely with Risk Managers, Governance Leads, IT Services, and RLDatix.

The ideal applicant would have a mixture of skills and experience in system administration, data analysis, customer service and NHS services.

Main duties of the job

• Administrate and maintain the Trust's Risk Management software to ensure suitability for purpose
• Provide first-line IT and functional support to the Trust's Risk Management software users so that they can effectively and efficiently operate the system and overcome problems that may arise.
• Provide comprehensive user support and advice on a day-to-day basis to staff

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.