Administration Assistant- Clinical Genetics

Birmingham Women’s and Children; Birmingham; On-site; GBP 25,000 - 29,000; Full time

Job summary

Birmingham Women’s and Children’s NHS Foundation Trust is seeking an Administration Assistant for the Clinical Genetics team. The role provides secretarial, administrative and clerical support to clinical staff caring for genetics patients.

You will aid the admin team to maintain patient quality standards and facilitate induction and ongoing training while following SOPs to ensure high-quality care. Applicants should have English proficiency (Grace C or above), an NVQ Level 2 in Business

Qualifications

• English language at Grace C or above.
• NVQ Level 2 in Business Administration or equivalent admin experience.
• MS Office knowledge including Outlook, Word, Excel, PowerPoint and Access.
• Experience in administration and receptionist duties.
• Ability to manage own workload and plan ahead.
• Experience in a health care setting or similar environment.

Responsibilities

• Provide secretarial, administrative and clerical support to Clinical staff in caring for Clinical Genetics patients.
• Support the secretarial/admin team to maintain patient quality standards.
• Assist with induction and ongoing training for colleagues where appropriate.
• Identify and report ways to improve efficiency of office systems to the team leader.
• Ensure standard operating procedures are followed to maintain patient care quality.

Skills

English Proficiency

MS Office

Administration experience

Reception duties

Time management

Planning & Organisation

Healthcare experience

Education

NVQ Level 2 in Business Administration

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Administration Assistant- Clinical Genetics

NHS AfC: Band 2

Main area Clinical Genetics Administrator Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week Job ref 284-26-8191789-DMUT-B

Site Birmingham Women's Hospital Town Birmingham Salary £25,272 per annum Salary period Yearly Closing 16/10/2026 23:59

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

To provide secretarial, administrative and clerical support to Clinical staff in the care of Clinical Genetic patients.

The post holder will provide support to the secretarial/admin team ensuring patient quality standards are maintained.

Main duties of the job

To be the unit support in administration process and computer systems:

Providing support where appropriate to colleagues during induction and on-going training

Identifying and reporting ways of improving the efficiency and effectiveness of the functioning of an office/system to team leader

Ensure that the standard operating procedures are followed without compromise to patient care

Owing to the changing nature of the service, the duties and responsibilities within posts and the obligations placed upon post holders will inevitably vary and develop. In view of this, the job description will need to be reviewed and subsequently may be altered. Any resulting changes will be subject to consultation with the post holder. There will be a regular review of this job description, which as a minimum will be carried out annually by the responsible managers and the post holder

Working for our organisation

Birmingham Women’s and Children’s NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children’s Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women’s Hospital is one of two dedicated women’s hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

Person specification

Qualifcations

• English Language at Grace C or above
• NVQ L2 in Business Admin or equivalent admin experience
• Working knowledge of MS Office applications, particularly Outlook, Word, Excel, Powerpoint and Access
• Experience in administration and receptionist duties
• Manage own workload
• Planning and organisation skills
• Experience of working in a Health Care setting or similar setting

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.