Datacenter Operations Engineer – VA Onsite

BrowserStack; Newport; On-site; GBP 67,000 - 97,000; Full time

Benefits offered by this job

Remote-First? Not applicable

Job summary

BrowserStack is seeking a detail-oriented Datacenter Operations Engineer to support day-to-day datacenter infrastructure, ensuring reliability and performance. You will work with a global team to deploy hardware/software, troubleshoot issues, and maintain documentation.

A background in IT support, Linux, Mac OS X, and virtualization is valuable, with strong teamwork and proactive problem-solving skills. This full-time, on-site role in Virginia offers exposure to servers, NAS, PDUs, networking

Qualifications

• Ideally 2 to 3 years experience in an IT support role.
• Strong understanding of datacenter infrastructure components, including servers, storage systems, networking devices, and PDUs.
• Proficiency in Linux and Mac OSx operating systems, including command-line interfaces and system administration tasks.
• Scripting in Bash, Ansible or similar would be advantageous.
• Prior use of Jira, Confluence and Google workspace is desirable.

Responsibilities

• Assist in the maintenance and support of datacenter infrastructure, including servers, NAS systems, networking devices, Wifi AP's and power distribution units (PDUs).
• Collaborate with senior engineers to deploy new hardware and software in the datacenter environment, ensuring proper installation, configuration, and testing.
• Perform routine equipment inspections and daily maintenance tasks to identify and resolve potential issues before they impact operations.
• Inventory management - asset tag equipment and keep track of repairs
• Monitor datacenter performance metrics, including temperature, power consumption, and network connectivity, and promptly escalate any anomalies or alarms to the appropriate teams.
• Assist in troubleshooting and resolving hardware and software issues, working closely with global, cross-functional teams to ensure timely resolution and minimal downtime.
• Contribute to the improvement of operational procedures and documentation, maintaining accurate records of system configurations, changes, and incident reports.
• Collaborate with vendors and service providers to coordinate equipment repairs and maintenance activities
• Support datacenter security protocols, including physical access control, monitoring, and incident response procedures.
• Stay updated on industry trends, emerging technologies, and best practices related to datacenter operations, and actively contribute to continuous learning and professional development

Skills

Datacenter infrastructure

Linux

Mac OS X

Bash scripting

Ansible

Jira

Confluence

Google Workspace

Networking concepts

Analytical thinking

Communication

Team collaboration

Proactive mindset

Virtualization (VMware/Proxmox)

Education

Bachelor's degree in computer science or related field

Tools

Jira

Confluence

Google Workspace

Job description

BrowserStack is seeking a detail-oriented Datacenter Operations Engineer to support day-to-day datacenter infrastructure, ensuring reliability and performance. You will work with a global team to deploy hardware/software, troubleshoot issues, and maintain documentation.

A background in IT support, Linux, Mac OS X, and virtualization is valuable, with strong teamwork and proactive problem-solving skills. This full-time, on-site role in Virginia offers exposure to servers, NAS, PDUs, networking