Database Manager

Reed; Sheffield; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative and rapidly growing organization is seeking a skilled Database Manager to optimize their CRM processes. This role involves overseeing HubSpot management, enhancing data quality, and driving automation to support sales and marketing efforts. You'll work cross-functionally to improve customer engagement and reporting while training internal teams on best practices. With a competitive salary and a supportive work environment that includes flexible working options, this is a fantastic opportunity for someone looking to make a significant impact in a data-driven company.

Benefits

Annual bonus scheme

25 days holiday entitlement

Birthday Day Off

Contributory pension scheme

Death in Service benefit

Private Health Insurance

Employee Assistance Programme

On-site staff car park

Six days per month of homeworking

Qualifications

• Proven experience managing HubSpot CRM in a business environment.
• Strong understanding of CRM best practices and automation.

Responsibilities

• Oversee the management of HubSpot to align with business objectives.
• Develop strategies to improve CRM processes and data accuracy.

Skills

HubSpot CRM

CRM best practices

Automation

Analytical skills

Communication skills

Tools

HubSpot

Job description

Job Description

Reed Business Support are delighted to be supportinga fantastic, rapidly growing organisation in their search for a database manager. Ensuring it is optimised to support sales, marketing, customer services and the research department. You will be responsible for managing and enhancing our CRM processes, improving data quality and driving automation to support business growth.

Key Responsibilities

• Oversee the day-to-day management of HubSpot, ensuring it aligns with business objectives.
• Develop and implement strategies to improve CRM processes, data accuracy and segmentation.
• Help shape CRM strategy in a growing, data-driven company.
• Work closely with sales and marketing teams to optimise lead generation, customer engagement and reporting.
• Oversee the integration and organisation of research data submitted via CRM, enabling efficient tracking, analysis, and reporting.
• Automate workflows, emails and customer touchpoints to enhance efficiency.
• Train and support internal teams on best practices for CRM usage.

What We're Looking For

• Proven experience managing HubSpot CRM in a business environment.
• Strong understanding of CRM best practices, automation and reporting.
• Experience working cross-functionally with sales, customer services and marketing teams.
• Excellent analytical and problem-solving skills.
• Strong communication skills, with the ability to train and support internal users.

What we offer:

• Competitive salary
• 35-hour working week
• Annual bonus scheme
• 25 days holiday entitlement, plus statutory bank holidays (3-4 days reserved for Christmas shutdown week)
• Birthday Day Off
• Contributory pension scheme
• Death in Service benefit
• Private Health Insurance
• Employee Assistance Programme
• On-site staff car park
• Six days per month of homeworking.