Data Quality Coordinator

University Hospital Southampton NHS FT; Southampton; On-site; GBP 26,000 - 38,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust invites applications for a Data Quality Coordinator to support data quality in the NIHR Clinical Research Facility. You will train users, manage data, and assist with new system deployments within a busy NHS research environment.

The role requires strong communication, organisational skills, and the ability to work both independently and as part of a team in a fast-paced clinical setting.

Qualifications

• Minimum A level or equivalent in Maths, Computer Science or related field.
• Experience using CRFManager® or similar in-house software.
• Experience in NHS research settings is preferred.
• Proficient in Microsoft Word/Excel for data management and analysis.
• Experience delivering systems training to end users.
• Experience handling study documentation and data management.
• Able to provide frontline user support and work autonomously or in a team.

Responsibilities

• Deliver a range of services to the Southampton NIHR Clinical Research Facility.
• Provide data management and systems training support.
• Assist the CRF Systems Analyst with development and deployment of new systems.
• Provide administrative support and maintain confidentiality.

Skills

Microsoft Office proficiency

Systems training delivery

Data management

Frontline user support

Autonomous and collaborative work

Education

A level or equivalent in Maths/CS or related discipline

Tools

CRFManager® or in-house system

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Data Quality Coordinator

Contract Type: Permanent

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

Main duties of the job

This is an exciting opportunity to join our team in the NIHR Clinical Research Facility (CRF) at the Southampton University Hospitals NHS Trust.

The successful applicant will be a key member of the administrative team who will be kept very busy, primarily supporting the quality of information recorded on our in-house activity management system. You will work closely with our nursing, clinical and administrative teams to help ensure activity is recorded accurately and on time, as well as providing training and day-to-day user support.

Previous admin experience in a busy working environment is essential, as is being approachable, confident in communicating with different teams, and willing to build good working relationships within the department.

We are looking for a team player with excellent communication and organisational skills, who is flexible in their approach to work and is competent and experienced with a range of IT. The postholder will need to work independently in a diverse and interesting office environment, using their initiative to prioritise workload, multitask, and maintain confidentiality.

The post-holder will join a friendly and supportive clinical research service that values the contribution of all staff.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Detailed Job Description And Main Responsibilities

The successful candidate will be responsible for delivering a range of services to the Southampton NIHR Clinical Research Facility including data management, systems training, assisting the CRF Systems Analyst with the development and deployment of new systems/functionality, and providing administrative support.

Person specification

Qualifications, Knowledge And Experience

Essential criteria

• A level or equivalent in Maths, Computer Science or related discipline.
• Experience of using CRFManager® or other advanced in -house software system
• Experience of working in an NHS research role.
• Experience of using Microsoft applications for managing and analysing information, e.g. Word and Excel.
• Experience of delivering systems training to end users.
• Experience of data management.
• Experience in working with study documentation, including study protocols.
• Able to provide frontline support to end users.
• Ability to work autonomously and within a team

Desirable criteria

• Training for trainers or equivalent experience.
• Experience of data analytics.
• Experience of developing training materials.
• Team work activities.

Trust Values

• Patient First
• Working Together
• Always Improving