Data Quality Clinical Records Specialist

Somerset NHS Foundation Trust; Wimbledon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave

Career development

Blue Light Card and NHS perks

Job summary

Somerset NHS Foundation Trust is seeking a compassionate Data Quality Clinical Records Specialist (Band 4) to ensure complete, reliable clinical information in line with NHS standards.

The role supports patient safety by investigating data issues, validating demographics, and collaborating with clinical teams to improve data flows. Secondment available for internal applicants with manager’s agreement.

Qualifications

• Investigating complex data issues across clinical systems to identify discrepancies and data quality concerns.
• Validating patient demographics including NHS numbers and eligibility within UK systems.
• Supporting clinical and operational teams to resolve data issues and improve data flows.
• Improving data quality processes and promoting a culture of accuracy and continuous improvement.
• Merging duplicated patient records and handling complex demographic data with attention to detail.

Responsibilities

• Investigate data quality problems across multiple clinical systems.
• Validate NHS numbers and demographic accuracy for appropriate patients.
• Collaborate with Pathology, Radiology, Mental Health and other teams to resolve data issues.
• Promote best practices for data accuracy and record-keeping.

Skills

Data quality investigation

NHS systems knowledge

Analytical thinking

Communication

Data cleansing

Job description

We are looking for a compassionate, curious, and detail-driven Data Quality Clinical Records Specialist to join our team. This role is ideal for someone who takes pride in getting things right, enjoys solving complex data puzzles, and understands how accurate clinical information directly supports safe, high-quality patient care. You'll play a key part in ensuring that the clinical information we hold is complete, reliable, and aligned with NHS standards. Your work will help colleagues across the Trust deliver the best possible care and you will be the person they turn to when something doesn't look quite right.

This is an indicative Band 4 post.It's available as a secondment for internal applicants, with current line manager's agreement.

Main duties of the job

What you'll be doing

Investigating complex data issues- carrying out in-depth reviews across multiple clinical systems to identify discrepancies, missing information, or data quality concerns.

Validating patient demographics- ensuring NHS numbers and demographic details are accurate, including understanding which patients are eligible for NHS numbers within the UK and Crown Estates.

Supporting clinical and operational teams- working closely with colleagues in Pathology, Radiology, Mental Health, and wider clinical services to resolve issues and improve data flows.

Improving data quality processes- helping teams understand the importance of accurate records and contributing to a culture of continuous improvement.

Merging duplicated patient records and handling complex demographic issues

Previous NHS experience is essential - you'll already understand NHS systems, terminology, and the importance of accurate clinical data. A natural investigator- someone who enjoys digging into details, spotting patterns, and asking the right questions. Strong communication skills- able to work with a wide range of clinical and non-clinical colleagues in a supportive, collaborative way. Confidence using multiple clinical systems and the ability to navigate complex information. A calm, methodical approach- especially when dealing with sensitive or time-critical data.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer,

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

Why Somerset?

Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.