Data Quality Administrator | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 30,000 - 42,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Data Quality Administrator to support high-quality patient data across Trust systems. You will identify data quality issues, collaborate to implement root-cause solutions, and develop SOPs with services.

The role requires in-depth knowledge of Cerner EPR and NHS data handling, with emphasis on governance, GDPR and Caldicott compliance. An opportunity to contribute to data quality improvements and staff training is included.

Qualifications

• Record high-quality data on patient-based systems.
• Identify data quality issues using tools and root-cause analysis.
• Develop solutions such as standard operating procedures with services.
• Monitor performance and report improvements until targets met.
• Ensure knowledge of national policy, data management, and patient data handling.
• Develop knowledge of Cerner EPR and its functionality.
• Adhere to GDPR and Caldicott guidelines.

Responsibilities

• To support the recording of high-quality data on the Trust's patient-based systems.
• To use systems to identify data quality issues on the Trust's patient-based systems using a variety of tools and in collaboration with the services identify the root causes of the issues.
• To work with the services to develop solutions to the issues e.g. development of standard operating procedures.
• Monitor and report on performance and improvements until the data quality levels required are sustainably achieved.
• Be an expert in all aspects of data quality and patient data management ensuring knowledge and adherence to all relevant national policy and procedures.
• Develop and sustain an in-depth knowledge of the use of Cerner, the Trust’s EPR system, ensuring a comprehensive understanding of functionality and use.

Skills

Data quality

NHS data systems

Data reporting

Training & guidance

Tools

Cerner

Care Records Service

SOP development

Job description

Data Quality Administrator | University Hospitals Coventry and Warwickshire NHS Trust

The post holder will be joining our Performance & Informatics (P&I) department who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Corporate Performance, Information Systems Development, Clinical Coding, Data Quality, Patient Access and Cancer Services.

P&I work cross functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks.

New opportunities at a national level are being developed by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the ‘Health Equity and the Right to Treatment’ (HEARTT) tool which culminated in being awarded the ‘Innovation and Improvement in Reducing Healthcare Inequalities Award 2022’ and the ‘Best Healthcare Analytics Award 2024’ at the prestigious Health Service Journal Awards.

Please be advised sponsorship is not eligible for this post.

• To support the recording of high-quality data on the Trusts patient-based systems.
• To use systems to identify data quality issues on the Trusts patient-based systems using a variety of tools and in collaboration with the services identify the root causes of the issues.
• To work with the services to develop solutions to the issues e.g. development of standard operating procedures.
• Monitor and report on performance and improvements until the data quality levels required are sustainably achieved.
• Be an expert in all aspects of data quality and patient data management ensuring knowledge and adherence to all relevant national policy and procedures.
• Ensure you are up to date with all relevant national and local guidance, policy and procedures relating to data quality and patient data management.
• Develop and sustain an in-depth knowledge of the use of Cerner, the Trust’s EPR system, ensuring a comprehensive understanding of functionality and use.
• Identify and correct data quality issues on the Trusts patient-based systems.
• Validate patient’s journeys ensuring the data quality is exceptional and accurate.
• Use the NHS Care Record Service to find and verify NHS numbers, addresses, postcodes, GPs etc. for all active patients and update accordingly.
• Support implementation of data quality solutions with the services including:
• Identify areas of good data quality practice in services. Share this good practice across the Trust.
• Where appropriate, contribute towards the development and agreement of Standard Operating Procedures (SOP) which will support standardised working practice across the organisation
• Identification of training needs and highlight training requirements
• Support effective communication mechanisms to ensure services know if data quality performance is achieving the required levels. Provide necessary support to resolve further issues as identified until required performance is sustainably achieved.
• Assist the Data Quality & Assurance Manager in the development and delivery of data quality contextual training for Trust staff of all levels. Liaising with operational staff on data quality issue ratification and identification of best practice, offering advice and guidance on resolving issues, implication and improvement of data collection.
• Support any Data Quality corrective work for EPR as instructed by the Data Quality & Assurance Manager
• Deal with data quality queries raised by users working closely with the Data Quality & Assurance Manager.
• Develop good working relationships with members of staff at all levels, both within the Trust and external agencies.
• Ensure that security and confidentiality is maintained at all times, adhering to the General Data Protection Regulation and Caldicott recommendations.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details of the role please see the attached job description.

This advert closes on Thursday 29 Oct 2026