Data Protection Coordinator

DHL Express; Colnbrook; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Bonus eligibility

Generous holiday entitlement

Company pension scheme

Life Assurance

Enhanced maternity pay

Sick pay

Wellbeing support

Employee discounts

Health assessments

Mental health support

Training opportunities

Job summary

DHL International (UK) Ltd is seeking a Data Protection Coordinator to join our Information Security & Compliance function. Reporting to the Information Security & Compliance Manager, you’ll be a first point of contact for data protection matters across the business, working with departments, suppliers and customers while supporting the DPO and IS&C Manager.

Your role covers incident management, Data Subject Access Requests, audits, and maintenance of data processing records and privacy maps.

Qualifications

• Knowledge of UK GDPR, Data Protection Act 2018 and PECR.
• Ability to assess data protection risks and prioritise activity.
• Strong planning, organisation and prioritisation skills.

Responsibilities

• Managing the Data Protection incident process, including breach logs and risk assessments.
• Supporting data incident response and breach notification procedures.
• Managing Subject Access Requests and timelines with Legal.
• Coordinating data processing logs across departments and validating processes with champions.
• Reviewing data processing activities in line with privacy policy.
• Coordinating audits and remediation actions.
• Maintaining Data Protection registers, maps and related content.
• Supporting awareness and training activities.

Skills

UK GDPR knowledge

Data Protection Act 2018

Privacy and Electronic Communications

Education

Data Protection qualification or degree

Job description

Are you passionate about data protection and confident navigating the complexities of UK data privacy legislation?

We’re looking for a Data Protection Coordinator to join our Information Security & Compliance function at DHL International (UK) Ltd. Reporting to the Information Security & Compliance Manager, you’ll be an initial point of contact for data protection matters across the business, working with departments, suppliers and customers while supporting the Data Protection Officer (DPO) and Information Security & Compliance Manager.

What will you be doing?

This is a varied role where you’ll help ensure data protection processes and procedures are consistently followed across the business. You’ll coordinate activities, manage incidents and requests, monitor risk and help colleagues understand their responsibilities when handling personal data.

Your key responsibilities will include:

• -Managing the Data Protection incident process, including breach logs and risk assessments.
• -Supporting data incident response and breach notification procedures.
• -Managing Subject Access Requests, associated timelines and responses in conjunction with Legal.
• -Identifying and completing Data Sharing Agreements for new and existing suppliers and third parties.
• -Coordinating data processing logs across departments and validating processes with relevant department champions.
• -Reviewing data processing activities in line with the DHL Group privacy policy.
• -Coordinating business functions to support compliance with data protection laws and Group policies, including regular audits.
• -Tracking and progressing remediation measures identified through audits.
• -Maintaining Data Protection process maps, registers, procedures and relevant SharePoint content.
• -Supporting Data Protection and Information Security awareness and training activities.
• -Managing triage duties, including the shared mailbox and incoming queries.
• -Monitoring business activities involving personal data, identifying and reporting risks and escalating issues to the DPO where required.
• -Responding to initial legal queries and escalating appropriate matters to Express lawyers.
• -Attending Data Protection meetings and calls and supporting wider business communications.

What are we looking for?

You’ll be someone who can work independently while building credibility and trusted relationships across the organisation.

We’re looking for:

• -Good practical knowledge of the UK GDPR, Data Protection Act 2018 and Privacy and Electronic Communications Regulations.
• -The ability to exercise good judgement when assessing data protection risks and prioritising activity.
• -Strong planning, organisation and prioritisation skills.
• -Excellent communication skills, with the confidence to engage with a wide range of stakeholders, including senior management.
• -A high level of confidentiality, integrity, trust and credibility.
• -A calm, controlled and resilient approach.
• -An enthusiastic and positive attitude.
• -A formal Data Protection qualification or degree would be desirable.

What’s in it for you?

Alongside a competitive salary, the role offers:

• -Eligibility to participate in performance-related bonus schemes.
• -Generous holiday entitlement, increasing with completed service.
• -Company pension scheme with excellent contribution rates.
• -Life Assurance.
• -Enhanced maternity pay.
• -Generous company sick pay.
• -Voluntary benefits including retail, entertainment and gym membership discounts and cash dental plans.
• -Discounted Health Assessments.
• -Professional employee assistance and wellbeing support.
• -Access to qualified mental health first aiders.
• -Excellent training and development opportunities, with a strong focus on internal promotion

Ready to make an impact?

If you have a strong understanding of data protection and enjoy working collaboratively with stakeholders to turn legislation and policy into effective business practice, we’d love to hear from you.

Equal Opportunity

We are committed to equal opportunity and reject all forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Privacy Notice

DHL International (UK) Ltd acts as a "Data Controller" and, in line with our responsibilities under the General Data Protection Regulations (GDPR), we take data protection very seriously. We collect and use your Personal Information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.