Data Protection Coordinator

Greene King; Bury St Edmunds; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Career development

Brand discounts

Employee assistance

Hotel/inn discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King seeks a Data Protection Coordinator to respond to data subject access requests and shield the business from data protection risks. The role involves liaising with data subjects, third parties, and internal teams to retrieve and redact data, manage CCTV data, and maintain RoPA records.

Experience is not strictly required, but a data protection interest or degree is useful; training and professional development are provided within a leading UK hospitality group.

Qualifications

• Respond to data subject access requests promptly and accurately.
• Correspond with data subjects by telephone and email to acknowledge and respond to rights requests.
• Manage requests for disclosure of personal data to police, insurers, licensing authorities, or third parties.
• Liaise with support centre, pub team leaders, IT and property teams to retrieve data, including CCTV.
• Prepare personal data for sharing with correct redaction and, if needed, video edits.
• Ensure requests are processed quickly, efficiently, and on time by law; escalate complex cases to the DPO.
• Keep accurate records of progress and outcomes for each request.

Responsibilities

• Coordinate data subject rights activities and ensure timely responses.
• Communicate with data subjects via phone and email regarding rights requests.
• Handle data disclosure requests from third parties and coordinate with relevant teams.
• Collaborate with IT, support and pub operations to obtain required data.

Skills

Self-sufficiency

Diplomacy

Planning

Workload prioritisation

Risk assessment

Integrity

Persuasive

Influential

Education

Data protection degree (useful)

Tools

Document redaction software

Video editing software

Job description

• Salary for Advertising: Competitive Salary
• Dept. L4/House: Legal & Data Prot - 99840

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

Job Description

As a Data Protection Coordinator, you will respond to data subject access requests &protect the business from data protection risk.

Qualifications

Your role as Data Protection Coordinator

• Ensuring that data subject’s rights-related requests are dealt with correctly and in a timely fashion within
• Corresponding with data subjects by telephone and email to acknowledge and respond to their data protection rights requests
• Managing requests for disclosure of personal data from third parties (police, insurers, licensing authorities, third party employers)
• Liaising with support centre to retrieve personal data and pub team leaders, IT and property support teams to retrieve CCTV recordings
• Preparing personal data for sharing with data subjects and third parties which involves the use of document redaction and video editing software
• Ensuring requests are processed quicky, efficiently and on time (as required by law), escalating complex cases to the DPO for assistance
• Keeping accurate records of the progress and outcome of each request
• Keeping records to evidence compliance with various of the statutory record keeping requirements set out in the UK GDPR e.g. records of processing activities (RoPA), records relating to data subject rights-related requests, records relating to data incidents and personal data breaches

What you’ll bring…

Self-sufficiency, diplomacy, good planning skills, ability to prioritise own workload, ability to spot and assess risks, high level of personal integrity, persuasive, influential,

Prior experience: No prior experience required but a genuine interest in data protection law

Relevant Qualifications: Not required but the following might be useful data protection law degree; IAPP CIPP/E, CIPM, FIP

Other relevant skills/experience: producing formal reports, applying a structured and methodical approach to problem-solving.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…