People Advisor ER

Greene King; Burton upon Trent; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career development

Pension contribution

Employee assistance program

Discounts on Greene King brands

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a People Advisor ERA (6 month FTC/Secondment) to support the Employee Relations function. The role involves setting up cases in the CMS, handling stakeholder inquiries, and building relationships across corporate and retail operations.

You will contribute to process improvements and provide guidance on policies and programs. Ideal candidates will have HR practice knowledge, GDPr awareness, and strong Excel/data management skills, with experience in HR software such as

Qualifications

• Knowledge of HR people practices and processes, including payroll and HR compliance.
• Knowledge of GDPR processes.
• Proficient in Microsoft Office.
• Data management with strong Excel skills.

Responsibilities

• Establish and set up cases in the Case Management System (CMS).
• Manage incoming/outgoing calls and emails with stakeholders, ensuring clear communication.
• Build relationships across the business to understand needs.
• Support ER operations with letters and day-to-day administration.
• Assist with TUPE administration and ensure timely processing of transactions.

Skills

HR practices

Workday HCM

GDPR

Microsoft Office

Data management

Excel

operational team delivery

prioritisation

Tools

Workday HCM

Microsoft Office

Job description

• Salary for Advertising: Competitive Salary
• Dept. L4/House: Employee Relations - 99874

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

Job Description

Your role asPeople Advisor ERA (6 month FTC/Secondment opportunity)

• The Key relationships will primarily be within the HR function but will also include a wider stakeholder population within our corporate and retail operations.
• Establish and set up a case by capturing vital details on the Case Management System (CMS).
• Managing and handling incoming and outbound calls and emails from our stake holders, ensuing clear concise communication to the caller.
• Networking – proactively build relationships around the business to stay informed and understand business needs
• Supporting operational teams with letters (checking of and distribution), and other day-to-day administration within the ER department.
• Supporting with TUPE administration
• Ensure accurate and timely processing of transactions and collaborate with other teams to ensure seamless delivery of services.
• Continuously evaluate and improve processes and procedures to ensure efficiency and effectiveness.
• Provide support and guidance to employees on policies, procedures, and programs.
• Develop and deliver metrics and reporting to measure and monitor the effectiveness of the team and identify opportunities for improvement.
• Act as point of escalation for complex queries
• Working with the communications Team to ensure all internal communications and platforms (i.e. the Vault) is correct and user friendly.
• Ensure compliance & best practice is applied in all ER administration.

What you’ll bring…

• Knowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance.
• Knowledge of HR software, Workday HCM would be advantageous.
• Knowledge of GDPR processes.
• Proficient in Microsoft office.
• Data Management, with strong excel skills.
• Experience of delivering and managing operational teams across corporate functions.
• Good at prioritisation manages own workload taking accountability and responsibility for completion

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…