Data Protection Administrator

Optical Express; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave 33 days

Free eye tests

Eyewear discounts

Friends & family discount

Training opportunities

Modern working environments

Exclusive offers

Wellbeing support

Employee assistance

Job summary

Optical Express in Glasgow is seeking a Data Protection Administrator to handle subject access requests and data inquiries under GDPR regulations. You will report to the Data Protection Officer and collaborate with our in-house Legal team, liaising with stakeholders as needed.

Training in data protection and SAR response can be provided if required. The role involves ensuring timely, accurate responses and maintaining data request trackers to support compliance and patient care.

Qualifications

• Knowledge of GDPR regulations when responding to data requests.
• Excellent communication and presentation skills.
• Excellent time management skills and ability to prioritise tasks.
• Demonstrate confidentiality, integrity and discretion.

Responsibilities

• Acting as the first point of contact for all data requests and queries.
• Investigating and processing data requests using in-house systems to ensure the correct information is provided for each case file.
• Responsible for handling all SARs, identifying and assessing relevant information for each request to draft accurate responses within statutory deadlines.
• Maintaining reports and trackers on all data requests.

Skills

GDPR regulations knowledge

Excellent communication

Time management

Organisation skills

Confidentiality and discretion

Tools

Microsoft Excel

Job description

Hours of Work - Mon - Friday 9am - 5.30pm (40 Hrs pw)

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care.

At Optical Express we’re committed to giving patients a world class level of service and clinical care. With over 100 clinics across the UK, Ireland, and mainland Europe, Optical Express offers a full range of eye care services from laser eye surgery, lens surgery and private cataract surgery to glasses, contact lenses and routine eye examinations.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

The Role

As the Data Protection Administrator, you will be responsible for handling data requests under relevant Data Protection Regulations. You will report into the Data Protection Officer and Patient Care Manager in conjunction with our in-house Legal team. You will also liaise with additional internal and external stakeholders, building relationships and seeking relevant input on individual data request cases when required.

Previous experience of working within a data protection framework would be preferred; however, full training in data protection and responding to subject access requests can be provided if required.

Key responsibilities include:

• Acting as the first point of contact for all data requests and queries.
• Investigating and processing data requests by utilising in-house systems ensuring the correct information is provided for each case file.
• Responsible for handling all SARs, identifying and assessing relevant information for each request in order to draft accurate responses within statutory deadlines.
• Maintaining reports and trackers on all data requests.

Essential Skills and Qualifications:

• Knowledge of GDPR regulations when responding to data requests.
• Proficient in Microsoft Excel.
• Excellent communication and presentation skills.
• Adaptable with a flexible approach to work.
• Excellent time management skills and ability to prioritise tasks.
• A confident and professional individual who has fantastic organisational skills.
• Demonstrate confidentiality, integrity and discretion.

What’s in it for you?

• 33 Days Annual leave
• Free eye tests
• Discounted prescription eyewear and sunglasses
• Generous Optical Express friends & family discount scheme
• Ongoing training and development opportunities
• State of the art, modern working environments
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance programme and Well being support