HR Administrator

Optical Express Group; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days annual leave

Pension scheme

Training and development opportunities

Employee Assistance Programme

Job summary

Optical Express Group is seeking an HR Administrator to join the Glasgow-based HR team. The role focuses on administrative support, employee correspondence, and maintaining HR trackers, with a strong emphasis on accuracy and confidentiality.

You will handle general HR queries by phone, assist with onboarding and offboarding, and support the HR Manager on projects, ensuring processes comply with GDPR and Data Protection Act.

Qualifications

• Experience in HR administration is desirable.
• Strong attention to detail and confidentiality.
• Proficiency with Microsoft Office and Outlook.

Responsibilities

• Answering telephone calls and providing guidance on general HR related queries, escalating as appropriate.
• Keeping HR trackers up to date.
• Preparation of written employee correspondence.
• Acting as the key point of contact for HR matters, and conducting administrative tasks as required for this area of the business.
• Assisting with People projects and reports alongside day-to-day tasks.
• Carrying out general administration tasks to ensure employee files are kept up to date, acknowledging resignations; writing contracts of employments; supporting onboarding/offboarding processes etc.
• To carry out duties as directed by the HR Manager.
• Ensuring confidentiality and security in accordance with Data Protection Act and in line with GDPR.

Skills

Administration

Attention to detail

Communication skills

Time management

Microsoft Office

Outlook

Confidentiality

Team player

Tools

Outlook

Microsoft Word

Microsoft Excel

HR trackers

Job description

Job Title – HR Administrator

Location – Glasgow City centre

Hours of work – Mon – Friday 9am to 5.30pm, 40 hrs per week

Salary – Competitive DoE

Optical Express are currently looking for an Administrator to join our HR Team. The HR Administrator will be responsible for administration and correspondence with employees. Good time management skills are essential for this role, as well as excellent attention to detail. The HR Administrator will utilise their excellent interpersonal and administration skills to ensure that all communications with employees are to the required standard.

Optical Express and ACES are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. With clinics across the UK, Ireland and mainland Europe, we offer a huge variety of exciting career opportunities.

The Optical Express and ACES team work together, collectively, and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

It is truly an exciting time to join the team as we continue to grow our NHS treatment clinics across England. ACES is an independent NHS eye care provider that aims to treat patients efficiently, providing NHS cataract treatment within 4 weeks from pre-assessment whilst aiding the burden on the NHS due to ever growing waiting lists.

Key Responsibilities:

• Answering telephone calls and providing guidance on general HR related queries, escalating as appropriate.
• Keeping HR trackers up to date.
• Preparation of written employee correspondence.
• Acting as the key point of contact for HR matters, and conducting administrative tasks as required for this area of the business.

• Assisting with People projects and reports alongside day-to-day tasks.

• Carrying out general administration tasks to ensure employee files are kept up to date, acknowledging resignations; writing contracts of employments; supporting the onboarding/offboarding processes etc.
• To carry out duties as directed by the HR Manager.
• Ensuring confidentially and security in accordance with Data Protection Act and in line with GDPR.

Essential Skills:

• Strong administration skills.
• Meticulous attention to detail.
• Excellent communication skills.
• Adaptable with a flexible approach to work.

• Demonstrates confidentiality, integrity and discretion.
• Resilient with the ability to perform under pressure and to tight deadlines.
• A team player who can work well independently and use their own initiative.
• Able to prioritise competing and varied demands.
• Proficient with Microsoft Office and Outlook.

Desirable Skills

• Previous experience in HR Administration.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

• State of the art, modern working environments
• 33 days annual leave*
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance Programme and Wellbeing Solutions/Support