Data & Performance Insights Analyst

Arriva Group; North East; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Hybrid and flexible working

Job summary

Arriva Group in Sunderland is seeking a curious and detail-oriented Analyst to join the Business Performance team within Group Finance on a 12-month fixed-term contract.

You will work across functions, collect, validate and reconcile data, supporting the Group Performance Dashboard and wider reporting. The role emphasises data quality, controls and process improvement. Hybrid work: minimum 3 days per week in the Doxford office with flexible remote days.

Qualifications

• Experience in data, reporting, finance or business performance roles.
• Experience with data validation, reconciliation and issue resolution.
• Experience with financial, operational and/or non-financial performance data.
• Strong Excel skills and ability to work with large datasets.
• High attention to detail and commitment to data accuracy and integrity.
• Ability to trace and resolve data issues across multiple sources and processes.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Ability to communicate findings clearly to both technical and non-technical stakeholders.

Responsibilities

• Own inputs and outputs within the Group Performance Dashboard, ensuring accuracy, consistency and alignment with wider Business Performance reporting.
• Assist in the development and enhancement of other dashboards and reporting outputs, ensuring underlying data is reliable and clearly defined.
• Ensure outputs are aligned across operational, financial and KPI reporting, and are suitable for Exec-level reporting and decision-making.
• Work with Finance and wider business stakeholders to understand data requirements, ensure consistent reporting outputs, and act as a key point of contact for reporting queries.
• Support the accurate collection, validation and reconciliation of ESG and other non-financial data, including inputs into planning, forecasting and reporting cycles.
• Identify trends, variances and anomalies, ensuring underlying data is validated before drawing conclusions.
• Explain key movements in performance, supporting business understanding and decision-making.
• Support development of performance commentary and insight used in management reporting and stakeholder discussions.
• Own the collection, validation and reconciliation of performance data across multiple sources, ensuring consistency between financial, operational and KPI reporting.
• Maintain clear documentation of data definitions, sources and reconciliation logic.
• Ensure reported performance reflects underlying business activity.
• Investigate and resolve data discrepancies, working with stakeholders to identify root causes and improve source data quality.
• Maintain data quality standards and support continuous improvement in data integrity and reporting processes.
• Identify and deliver improvements to data quality, reporting processes and performance outputs.
• Support automation, standardisation and efficiency improvements in reporting.
• Work with Group Digital & Technology to support the development and automation of data collection and reporting processes, improving efficiency and reducing manual intervention.
• Assist with ad hoc analysis and projects as required by the Business Performance Manager and wider Group Finance team

Skills

Data analysis

Excel proficiency

Data validation

Data reconciliation

Stakeholder communication

Attention to detail

Organisational skills

Problem solving

Tools

Power BI

Job description

Arriva Group in Sunderland is seeking a curious and detail-oriented Analyst to join the Business Performance team within Group Finance on a 12-month fixed-term contract.

You will work across functions, collect, validate and reconcile data, supporting the Group Performance Dashboard and wider reporting. The role emphasises data quality, controls and process improvement. Hybrid work: minimum 3 days per week in the Doxford office with flexible remote days.