Data Operations Support Analyst

AXA; Glasgow, Bolton; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Flexible working arrangements

AXA Accessibility Concierge

Job summary

AXA is seeking a proactive Data Operations Support Analyst to join the Impact and Enablement team within the Data, Analytics and Intelligence Function. You will help drive operational excellence by managing project trackers, frameworks and reports that showcase the value we deliver.

You will collaborate with analysts to support reporting, stakeholder engagement and foster a data-literate culture, shaping our broader data strategy in a dynamic environment.

Qualifications

• Strong attention to detail and commitment to data quality.
• Ability to collaborate with analysts and stakeholders.
• Organisational and time management skills.
• Proactive approach to identify issues and implement practical solutions.
• Familiarity with data tools such as Power BI or Excel.

Responsibilities

• Assist in creating, validating, and maintaining high quality operational data reports.
• Support management of the Data Output Catalogue and integration with Collibra.
• Help develop processes and set up a SharePoint site for transparency and accessibility.
• Provide administrative support for frameworks like partnership packs and project trackers.
• Prepare materials and reports for meetings and updates.
• Gather stakeholder feedback to improve data storytelling and decisions.
• Support dashboards and reports to monitor data usage and KPIs.
• Help create case studies and success stories to demonstrate value.

Job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive.

Job overview:

We’re looking for a proactive Data Operations Support Analyst to join our Impact and Enablement team within the Data, Analytics and Intelligence Function. You’ll help drive operational excellence by managing project trackers, frameworks and reports that showcase the value we deliver. While you won’t be directly creating data assets, you’ll work closely with analysts to support reporting, stakeholder engagement and fostering a data-literate culture. If you enjoy working in a dynamic environment and want to help shape our broader data strategy, this is the perfect opportunity to grow and make a difference.

Key responsibilities:

• Assist in creating, validating, and maintaining high quality operational data reports to ensure accuracy and consistency.
• Support the management of the ‘Data Output Catalogue’ and collaborate with the Data Governance team on its integration within Collibra.
• Help develop and redesign processes and support the setup of a SharePoint site to promote transparency and easy access for stakeholders.
• Provide administrative support for frameworks such as partnership packs, project trackers and communication materials.
• Prepare materials, presentations, and reports for meetings, workshops and internal updates.
• Gather stakeholder feedback to identify data needs and enhance data storytelling for better business decision-making.
• Support the development of dashboards and reports to monitor data usage, impact and project KPIs.
• Assist in creating case studies and success stories to demonstrate the team’s value to the wider business.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

• Strong attention to detail, with a focus on maintaining high data quality, accuracy and consistency in all outputs.
• Ability to work collaboratively with a positive attitude, fostering good relationships with team members and stakeholders.
• Organisational and time management skills, ensuring deadlines are met and priorities are effectively managed.
• Adept at preparing clear reports, presentations and stakeholder materials.
• Proactive approach with the ability to anticipate potential issues and develop practical solutions.
• Basic understanding of data tools such as Power BI, Excel or similar analytics platforms, to support reporting and dashboard creation.
• Demonstrated ability to support process improvements and contribute to a culture of continuous enhancement.
• Comfortable working in a fast-paced environment, adapting to changing priorities while maintaining attention to detail.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.

If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.