Data Officer

Carer Support Wiltshire; London; Remote; GBP 32,000 - 37,000; Full time

Job summary

A leading charity organisation is seeking a Data Officer to join their Knowledge and Insight team. The ideal candidate will manage data related to supporter engagement products, working closely with a team to enhance marketing and fundraising strategies. This permanent role offers a competitive salary and generous benefits, including a flexible working environment and opportunities for professional development.

Benefits

25 days’ annual leave plus bank holidays

Cashback and discount scheme

Employee assistance programme

Learning and development opportunities

Pension scheme

Life Assurance

Flexible working options

Qualifications

• Experience in data management and marketing automation tools.
• Proven ability to work with large datasets.
• Strong communication skills to present solutions.

Responsibilities

• Deliver data selections and automated journeys for fundraising.
• Provide reports and datasets to maximize impact.
• Collaborate with team members to prioritize solutions.

Skills

Data Management

Communication

Analytical Thinking

Problem Solving

Tools

CRM Dynamics

Faststats

PeopleStage

Job description

We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to join the Knowledge and Insight team.

Position:

SIT53 Data Officer

Location:

Home-based, UK, Nationwide. Occasional travel may be required for team meetings or other work-related meetings.

Salary:

Circa £32,100 per annum (inner London weighting £3,950 or outer London weighting £2,275 may apply based on location).

Hours:

Full-time, 35 hours per week

Contract:

Permanent

Benefits:

• 25 days’ annual leave plus bank holidays, increasing to 30 with service
• Cashback and discount scheme
• Employee assistance programme
• Learning and development opportunities
• Pension scheme
• Life Assurance
• Eye Care vouchers
• Long Service Award
• Tax-free childcare
• Health Cash Plan
• Flexible working options

Closing Date:

11 July 2025. The role may close earlier if sufficient applications are received.

Interview Date:

To be confirmed. Interviews will be via video conferencing. Please inform us if this presents any challenges when applying.

The Role

Reporting to the Head of Data Services, the Data Officer will support data management and delivery related to supporter and engagement products. You will collaborate with three other Data Officers to assess, prioritize, and provide solutions, including building data selections and journeys for direct marketing, as well as managing supporter data imports and exports.

Experience with CRM Dynamics, Faststats, PeopleStage, or similar donor CRMs for marketing is desirable. We support your learning in these tools and encourage skill development. Strong communication skills are essential for presenting solutions to stakeholders.

Key responsibilities include:

• Delivering data selections and building automated journeys for fundraising and engagement to increase income and supporter retention, within service level agreements.
• Providing reports and datasets to supporter product teams to maximize activity impact.

About You

You should have proven experience in:

• Working with large datasets for marketing and providing solutions to colleagues' data inquiries.
• Using relational customer/supporter databases for data import/export, including data mapping and designing import processes.
• Utilizing marketing automation tools such as Faststats and PeopleStage.

Please submit your CV and a supporting statement (max two pages) demonstrating how you meet the person specification and your relevant skills and experience.

You must be resident and authorized to work in the UK.

Further details on responsibilities and person specifications are available upon application.

Additional Information

The organisation provides lifelong support for stroke survivors and their families, funding research, and campaigning for better care. They value diversity and are committed to an inclusive workplace, encouraging applications from underrepresented groups, including those affected by stroke, people of colour, LGBT+ communities, and disabled individuals.

As a Disability Confident employer, they focus on flexible working, reasonable adjustments, and accessible recruitment processes. Questions or support needs can be discussed during recruitment.

Relevant alternative roles include Data Officer, Data Manager, Database Officer, or Data Marketing Officer. #INDNFP

PLEASE NOTE: This role is advertised by NFP People on behalf of the organisation.