Data Manager / ICT Support Officer

Tradewind Recruitment LTD.; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Tradewind Recruitment LTD. is assisting a secondary school in Barking & Dagenham to recruit a Data Manager / ICT Support Officer. The role is full-time and permanent, 36 hours per week, 52 weeks per year, with responsibilities spanning MIS management and ICT support.

The ideal candidate will manage student and staff records, ensure data accuracy and security under GDPR, and work with the Network Manager to maintain ICT infrastructure and provide frontline support to staff and pupils.

Qualifications

• Experience as Data Manager, MIS Administrator or School Data Officer.
• Strong knowledge of school MIS and data handling.
• Experience with student/staff data and DfE reporting.
• Proficient in Excel and Microsoft 365.
• Understanding of data protection and GDPR compliance.

Responsibilities

• Manage and develop the school's MIS and data systems.
• Ensure data accuracy, security, and timely updates.
• Process student admissions, transfers, and leavers.
• Prepare statutory data returns for DfE.
• Produce reports and data analysis for leadership.
• Provide staff training on information systems.
• Support ICT infrastructure with the Network Manager.
• Install and maintain devices, assist with troubleshooting.

Skills

Data management

MIS administration

Excel

Microsoft 365

Intune

Windows OS

ICT support

Data protection GDPR

Tools

Microsoft Intune

Windows Server

Job description

Data Manager / ICT Support Officer - Secondary School

Location: Barking & Dagenham, East London
Start Date: Immediate Start Available
Contract: Full-time, Permanent, 52 weeks per year
Hours: 36 hours per week
Salary: Competitive, depending on experience

Are you an organised, technically confident and experienced Data Manager with a strong understanding of school information systems and ICT support?

We are working with a secondary school in Barking & Dagenham that is seeking a skilled and proactive Data Manager / ICT Support Officer to join their team on a full-time, permanent basis.

This is an excellent opportunity for someone who combines strong data management and administration skills with practical ICT knowledge and enjoys working in a busy educational environment.

The successful candidate will play a key role in maintaining and developing the school's information systems, ensuring that student and staff data is accurate, secure and accessible. You will also work closely with the Network Manager, Senior Leadership Team and wider school staff to provide effective day-to-day ICT support.

The Role

Data Management Responsibilities

• Managing, maintaining and developing the school's Management Information Systems (MIS)
• Ensuring student, staff and school records are accurate, secure and regularly updated
• Processing student admissions, transfers, withdrawals and leavers
• Preparing and submitting statutory data returns, including those required by the Department for Education (DfE)
• Producing reports, statistics and data analysis for the Headteacher, Senior Leadership Team and Trustees
• Supporting the development of efficient data collection, reporting and management procedures
• Providing staff with training and guidance on the effective use of school information systems
• Assisting with system upgrades, updates and improvements
• Ensuring all data is managed confidentially and in accordance with UK GDPR and data protection legislation

ICT Support Responsibilities

• Working closely with the Network Manager to support the school's ICT infrastructure
• Providing day-to-day technical assistance to staff and students
• Assisting with the installation, deployment and maintenance of computers and laptops
• Supporting Windows operating systems and software installations
• Helping to set up new staff and student devices
• Assisting with Microsoft 365, Intune and cloud-based systems
• Supporting network troubleshooting and fault diagnosis
• Carrying out routine ICT maintenance, backups and system checks
• Recording and monitoring technical issues and support requests
• Taking responsibility for agreed ICT tasks and projects when required
• Helping to ensure the school's ICT systems operate efficiently and securely

The Ideal Candidate

• Previous experience in a Data Manager, MIS Administrator, School Data Officer or similar role
• Strong knowledge of school Management Information Systems (MIS)
• Experience maintaining and analysing student and staff data
• Confident producing detailed reports, data extracts and statistical information
• Good understanding of statutory school data returns and DfE reporting requirements
• Strong IT skills, including Microsoft Excel and Microsoft 365
• Practical ICT knowledge and confidence troubleshooting common technical issues
• Familiarity with Windows, device management and Microsoft Intune would be advantageous
• Excellent organisational skills and attention to detail
• Able to work independently, prioritise tasks and manage competing deadlines
• Strong communication skills and the ability to support colleagues with varying levels of technical knowledge
• A clear understanding of confidentiality, data protection and safeguarding responsibilities
• Proactive, reliable and committed to supporting the effective running of a busy secondary school

Why Apply?

• Join a welcoming and supportive secondary school in Barking & Dagenham
• Secure a full-time, permanent position
• Work 36 hours per week, 52 weeks per year
• Play a key role in the school's data management and ICT operations
• Work closely with the Senior Leadership Team and Network Manager
• Enjoy a varied role combining data administration and practical ICT support
• Develop your technical knowledge and professional skills
• Become an important part of a supportive and cooperative school team
• Make a valuable contribution to the smooth running of the school and its wider educational environment

If you are an experienced, organised and technically confident Data Manager with strong ICT skills and a commitment to supporting education, this could be an excellent next step in your career.