Data Management and User Experience Analyst

ICE; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

ICE is seeking a hands-on Data Analyst to develop Tableau dashboards, analyze data, and solve business problems in a fast-paced environment. You will maintain reporting solutions, focus on end-user experience, and engage stakeholders to ensure solutions are intuitive and widely adopted.

The role requires strong Tableau and SQL capabilities, a client-centric mindset, and the ability to manage multiple priorities independently while collaborating with cross-functional teams.

Qualifications

• Proven Tableau dashboard development experience.
• Strong SQL skills with practical query troubleshooting.
• Client-focused approach and ability to respond to user needs.
• Understanding of version control and SDLC practices.

Responsibilities

• Lead end-to-end Tableau dashboard development from requirements to delivery.
• Engage stakeholders to understand business needs and pain points.
• Design user-friendly dashboards and ensure usability and adoption.
• Work with SQL-based data sources to support reporting and analytics.
• Collaborate with Risk, Treasury, Operations and IT teams and support data governance.

Skills

Tableau dashboards

SQL

Stakeholder engagement

Tools

Tableau

Job description

Job Purpose

This is a hands-on role focused on dashboard development, data analysis, and problem solving. The candidate will develop Tableau dashboards and help maintain and troubleshoot existing reporting solutions. A strong focus on user experience and stakeholder engagement is essential to ensure delivered solutions are intuitive, valuable, and widely adopted.

Job Description

Job Purpose

This is a hands-on role focused on dashboard development, data analysis, and problem solving. The candidate will develop Tableau dashboards and help maintain and troubleshoot existing reporting solutions. A strong focus on user experience and stakeholder engagement is essential to ensure delivered solutions are intuitive, valuable, and widely adopted.

We are looking for a hands-on Data Analyst who enjoys solving business problems through data. The successful candidate will have proven Tableau and SQL capabilities, a strong focus on end users, and the ability to independently drive work from requirements through delivery. Most importantly, they should be curious, organized, and committed to delivering high-quality solutions that users trust and value. The ideal candidate combines solid technical skills with a client-centric mindset, is well organized, and can work independently while managing multiple priorities. They should be comfortable working with version-controlled development processes, collaborating with business stakeholders, and translating business requirements into practical reporting solutions.

Responsibilities

• Be part of the end-to-end development lifecycle of Tableau solutions:
  • Engage with stakeholders to understand business needs and pain points
  • Analyze existing tools (including EUDA-based solutions)
  • Define functional and data requirements
  • Design and build user-friendly Tableau dashboards
• Ensure solutions are designed with a strong focus on end-user experience, usability, and adoption
• Translate business problems into clear, scalable, and maintainable data solutions
• Work extensively with SQL-based data sources to support reporting and analytics needs
• Help drive the transition from EUDA-based processes to governed, platform-based solutions
• Contribute to data governance and change management processes for core data sources
• Collaborate with cross-functional teams including Risk, Treasury, Operations and IT teams
• Apply a flexible SDLC approach: Operate in agile mode when rapid iteration is required and utilize structured analysis and detailed documentation when appropriate
• Ensure data accuracy, consistency, and reliability across all deliverables

Knowledge And Experience

• Demonstrated experience developing Tableau dashboards, with examples of previous work that can be discussed during the interview process.
• Strong SQL skills with practical experience writing and troubleshooting queries.
• Client-focused approach and ability to understand and respond to user needs.
• Understanding of version control concepts and development lifecycle practices.
• Strong self-organization, ownership, and attention to detail.
• Ability to work with incomplete requirements and proactively seek clarification when needed.
• Strong communication and stakeholder engagement skills.
• Experience in financial services, risk, treasury, or operational reporting is advantageous but not required