Data Management and User Experience Analyst

Intercontinental Exchange Holdings, Inc.; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Intercontinental Exchange Holdings, Inc. is seeking a hands-on Data Analyst to develop Tableau dashboards, analyze data, and troubleshoot reporting solutions.

The role emphasizes end-user experience, stakeholder engagement, and delivering intuitive, valuable insights. The ideal candidate will have proven Tableau and SQL capabilities, the ability to translate business requirements into practical reporting solutions, and strong organizational skills to manage multiple priorities in a collaborative

Qualifications

• Demonstrated experience building Tableau dashboards with tangible outcomes.
• Strong SQL skills with practical query writing and troubleshooting.
• Client-focused approach and ability to translate user needs into reporting solutions.

Responsibilities

• Be part of end-to-end development lifecycle of Tableau solutions and engage with stakeholders to understand business needs.
• Analyze existing tools and define functional and data requirements for dashboards.
• Design, build and maintain user-friendly Tableau dashboards with focus on usability and adoption.
• Work with SQL-based data sources to support reporting and analytics needs.
• Contribute to data governance and change management for core data sources.

Skills

Tableau dashboards

SQL

Stakeholder engagement

User-centric

SDLC / Agile

Tools

Tableau

SQL

Version control

Job description

Job Description

Job Purpose

This is a hands-on role focused on dashboard development, data analysis, and problem solving. The candidate will develop Tableau dashboards and help maintain and troubleshoot existing reporting solutions. A strong focus on user experience and stakeholder engagement is essential to ensure delivered solutions are intuitive, valuable, and widely adopted.

We are looking for a hands-on Data Analyst who enjoys solving business problems through data. The successful candidate will have proven Tableau and SQL capabilities, a strong focus on end users, and the ability to independently drive work from requirements through delivery. Most importantly, they should be curious, organized, and committed to delivering high-quality solutions that users trust and value. The ideal candidate combines solid technical skills with a client-centric mindset, is well organized, and can work independently while managing multiple priorities. They should be comfortable working with version-controlled development processes, collaborating with business stakeholders, and translating business requirements into practical reporting solutions.

Responsibilities

• Be part of the end-to-end development lifecycle of Tableau solutions:
  • Engage with stakeholders to understand business needs and pain points
  • Analyze existing tools (including EUDA-based solutions)
  • Define functional and data requirements
  • Design and build user-friendly Tableau dashboards
• Ensure solutions are designed with a strong focus on end-user experience, usability, and adoption
• Translate business problems into clear, scalable, and maintainable data solutions
• Work extensively with SQL-based data sources to support reporting and analytics needs
• Help drive the transition from EUDA-based processes to governed, platform-based solutions
• Contribute to data governance and change management processes for core data sources
• Collaborate with cross-functional teams including Risk, Treasury, Operations and IT teams
• Apply a flexible SDLC approach: Operate in agile mode when rapid iteration is required and utilize structured analysis and detailed documentation when appropriate
• Ensure data accuracy, consistency, and reliability across all deliverables

Knowledge and Experience

• Demonstrated experience developing Tableau dashboards, with examples of previous work that can be discussed during the interview process.
• Strong SQL skills with practical experience writing and troubleshooting queries.
• Client-focused approach and ability to understand and respond to user needs.
• Understanding of version control concepts and development lifecycle practices.
• Strong self-organization, ownership, and attention to detail.
• Ability to work with incomplete requirements and proactively seek clarification when needed.
• Strong communication and stakeholder engagement skills.
• Experience in financial services, risk, treasury, or operational reporting is advantageous but not required