Data Insights Officers

Neath Port Talbot County Borough Council; Port Talbot; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

NPT Pass is seeking a Data Insight Officer to join the Innovation and Continuous Improvement team. This hybrid role in Port Talbot involves turning data into actionable intelligence to support strategic decisions and service improvements across the Council.

You will work with senior leaders to deliver analyses, dashboards, and evidence-based recommendations, guiding prioritisation and investment decisions. A degree or substantial experience with continuing professional development is expected.

Qualifications

• Significant experience analysing complex data to support strategic decisions.
• Proven track record leading analytical projects and influencing senior stakeholders.
• Experience leading analytical projects from concept to recommendations.
• Strong forecasting, scenario modelling, evaluation and performance analysis skills.
• Excellent ICT and digital skills, including Microsoft 365 and reporting systems.
• Understanding of data governance and information management.

Responsibilities

• Lead complex corporate analytical projects from scoping to recommendations and evaluation.
• Analyse large, diverse datasets to identify trends, risks and opportunities.
• Develop forecasts and models to support strategic planning and financial sustainability.
• Design dashboards and reporting tools to present complex information clearly.
• Provide expert advice to senior managers and elected members.
• Establish corporate analytical standards and QA arrangements.
• Support transformation projects through evidence-based analysis and evaluation.
• Line manage and develop the Data Insight Assistant.

Skills

Data analysis

Stakeholder engagement

Forecasting & modelling

Dashboards & reporting

Communication of data

ICT & MS 365

Education

Degree in a relevant subject or equivalent experience

Tools

Microsoft 365

Analytical software

Reporting systems

Job description

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

2-Year Internal Secondment Opportunity from date of commencement

Location of post: Hybrid Working /Port Talbot Civic Centre

Hours: 37 Full Time

Are you passionate about turning data into meaningful insight that drives real change?

We're looking for a talented and ambitious Data Insight Officer to join our new Innovation and Continuous Improvement team. This is an exciting opportunity to play a key role in transforming services across the Council by providing high quality data-driven intelligence that supports strategic decision-making, innovation and helps deliver better outcomes for our communities.

Working with senior leaders, elected members and services across the Council, you will provide authoritative analytical advice and practical recommendations that influence priorities, investment decisions and service redesign.

What You'll Be Doing:

Working across a wide range of Council Services, you will:

• Lead complex corporate analytical projects from initial scoping through to recommendations and evaluation.
• Analyse and interpret large, diverse and sometimes conflicting datasets to identify trends, risks, opportunities and inequalities.
• Develop forecasts, scenarios and models to support strategic planning and financial sustainability.
• Design dashboards, visualisations and reporting tools that make complex information accessible and actionable.
• Provide expert advice and constructive challenge to senior managers, programme boards and elected members.
• Establish and promote corporate analytical standards, quality assurance arrangements and best practice.
• Support transformation projects through evidence-based analysis and evaluation.
• Line manage and develop the Data Insight Assistant, ensuring high-quality delivery of analytical work

Who We're Looking For

We're looking for someone who can demonstrate:

• Significant experience of analysing and interpreting complex data to support strategic decisions.
• A proven track record of leading analytical projects and influencing senior stakeholders.
• Experience of leading complex analytical projects from concept through to recommendations.
• Strong experience of forecasting, scenario modelling, evaluation and performance analysis.
• Excellent ICT and digital skills, including effective use of Microsoft 365, analytical software and reporting systems.
• A strong understanding of data governance, data quality and information management.
• The ability to communicate technical information clearly to both specialist and non-specialist audiences.
• Experience of building effective working relationships across a range of stakeholders.
• Excellent written, presentation and relationship-building skills.
• A degree in a relevant subject, a relevant professional qualification, or substantial relevant experience supported by evidence of continuing professional development.

If you're motivated by insight, innovation and continuous improvement, and want your work to influence decisions that make a real difference to residents and communities, we'd love to hear from you.

For an informal discussion, please contact Noelwyn Daniel, Strategic Director - Strategy and Corporate Services ( [e-mail] ) or Angharad Metcalfe, Strategic Manager for Innovation and Continuous Improvement( [e-mail] )

Closing Date: 06th November 2026

Welsh is not a requirement for this role.

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.