Data Governance & Quality Lead (Hybrid)

The Chartered Institute of Building (CIOB); Bracknell; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Generous benefits

25 days holiday

Pension scheme

Private medical insurance

Wellbeing support

Job summary

The Chartered Institute of Building (CIOB) in Bracknell is seeking a Data Governance and Quality Officer to guide colleagues across the organisation. The role focuses on developing governance frameworks, policies, and standards to keep member data accurate, secure, and compliant, including GDPR requirements.

You will monitor data quality, identify risks, and lead cleansing initiatives, delivering trusted information to strengthen decision-making across global regions, with hybrid working and a

Qualifications

• Maintain and evolve the Data Governance Framework, including data catalogues, integration catalogues, and the business glossary.
• Experience in a CRM, Data Governance, or Data Quality role, ideally within a membership, non-profit, or regulatory organisation.
• Proficiency in SQL for data exploration, profiling, and supporting data quality analysis.
• Strong analytical skills with the ability to translate complex data issues into clear business risks and actions for non-technical stakeholders.
• Excellent communication and stakeholder management skills, with the confidence to influence data owners and colleagues whose primary focus may not be data.
• Strong understanding of the UK Data Protection Act 2018 and GDPR, with practical experience applying regulatory requirements.

Responsibilities

• Conduct research and approve new data quality rules across Accuracy, Completeness, Consistency, Timeliness, and Validity.
• Perform data quality assessments to identify duplicates, inconsistencies, and inaccuracies in member data.
• Lead data cleansing initiatives and prevent recurring issues.
• Contribute to the ongoing roadmap for enhancing data governance and quality capabilities.
• Provide guidance on data ethics and the responsible use of member data and insights.

Skills

Data governance

SQL

Data quality

Analytics

Stakeholder management

GDPR knowledge

CRM experience

Tools

CRM systems

Job description

The Chartered Institute of Building (CIOB) in Bracknell is seeking a Data Governance and Quality Officer to guide colleagues across the organisation. The role focuses on developing governance frameworks, policies, and standards to keep member data accurate, secure, and compliant, including GDPR requirements.

You will monitor data quality, identify risks, and lead cleansing initiatives, delivering trusted information to strengthen decision-making across global regions, with hybrid working and a