Data Governance and Quality Officer

The Chartered Institute of Building (CIOB); Bracknell; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Generous benefits

25 days holiday

Pension scheme

Private medical insurance

Wellbeing support

Job summary

The Chartered Institute of Building (CIOB) in Bracknell is seeking a Data Governance and Quality Officer to guide colleagues across the organisation. The role focuses on developing governance frameworks, policies, and standards to keep member data accurate, secure, and compliant, including GDPR requirements.

You will monitor data quality, identify risks, and lead cleansing initiatives, delivering trusted information to strengthen decision-making across global regions, with hybrid working and a

Qualifications

• Maintain and evolve the Data Governance Framework, including data catalogues, integration catalogues, and the business glossary.
• Experience in a CRM, Data Governance, or Data Quality role, ideally within a membership, non-profit, or regulatory organisation.
• Proficiency in SQL for data exploration, profiling, and supporting data quality analysis.
• Strong analytical skills with the ability to translate complex data issues into clear business risks and actions for non-technical stakeholders.
• Excellent communication and stakeholder management skills, with the confidence to influence data owners and colleagues whose primary focus may not be data.
• Strong understanding of the UK Data Protection Act 2018 and GDPR, with practical experience applying regulatory requirements.

Responsibilities

• Conduct research and approve new data quality rules across Accuracy, Completeness, Consistency, Timeliness, and Validity.
• Perform data quality assessments to identify duplicates, inconsistencies, and inaccuracies in member data.
• Lead data cleansing initiatives and prevent recurring issues.
• Contribute to the ongoing roadmap for enhancing data governance and quality capabilities.
• Provide guidance on data ethics and the responsible use of member data and insights.

Skills

Data governance

SQL

Data quality

Analytics

Stakeholder management

GDPR knowledge

CRM experience

Tools

CRM systems

Job description

Job Title: Data Governance & Quality officer

Location: Bracknell/Hybrid working

Working Hours: Full Time, 36 hours per week

Contract Type: Permanent

Salary: £39,869 per annum

About Us

We are the Chartered Institute of Building (CIOB), and we are at the heart of a management career in construction. We are the world's largest and most influential professional body for construction management and leadership, and our members work worldwide in the development, conservation and improvement of the built environment. Perhaps most importantly, we are tasked with promoting good practice within our industry to improve quality of life for every one of us.

About the Role

We are looking for a Data Governance and Quality Officer to apply well-developed knowledge of data governance and quality to guide colleagues across the organisation.

The role supports the development and implementation of governance frameworks, policies, and standards that keep CIOB’s data accurate, secure, compliant, and fit for purpose. You will work with autonomy, to provide informed advice to teams on maintaining the integrity of member records, meeting GDPR requirements, and improving data practices across global regions.

You will monitor data quality, highlight risks, and recommend improvements, the role helps ensure CIOB has clean, trusted information that strengthens decision-making, reduces compliance concerns, and supports consistent, professional data management across the organisation.

Key Responsibilities will include:

• Conduct research and provide first-level approval for new or updated Data Quality Rules across Accuracy, Completeness, Consistency, Timeliness, and Validity.
• Perform routine Data Quality Assessments to identify duplicates, inconsistencies, and inaccuracies in member data.
• Lead data cleansing initiatives and drive actions to prevent recurring issues.
• Contribute to the ongoing roadmap for enhancing organisational data governance and quality capabilities.
• Provide guidance on data ethics and the responsible use of member data and insights.
• Lead data cleansing initiatives and drive actions to prevent recurring issues.

About You

The ideal candidate will have the following skills and experience:

• Maintain and evolve the Data Governance Framework, including data catalogues, integration catalogues, and the business glossary.
• Experience in a CRM, Data Governance, or Data Quality role, ideally within a membership, non-profit, or regulatory organisation.
• Proficiency in SQL for data exploration, profiling, and supporting data quality analysis.
• Strong analytical skills with the ability to translate complex data issues into clear business risks and actions for non-technical stakeholders.
• Excellent communication and stakeholder management skills, with the confidence to influence data owners and colleagues whose primary focus may not be data.
• Strong understanding of the UK Data Protection Act 2018 and GDPR, with practical experience applying regulatory requirements.

Why Work For Us?

We offer not only the opportunity to make a real difference through your work but also a friendly, flexible, and supportive working environment. Here’s what you can expect:

• A Competitive Salary
• Generous Benefits Package
  • 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.
  • Private pension scheme with employer contributions and free pension advice.
  • Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).
  • Enhanced family-friendly policies and life assurance.
  • Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
• Development Opportunities: Learning and development tailored to your career growth.
• Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity.
• Recognition: We are proud to say that we hold a Gold Investors in People Award – which we really hope will show you our commitment to you as an employer.