Data Governance Analyst – Smart Retail Ordering (SRO)

Primark; Reading; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Pension

Bonus potential

27 days leave + bank holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Extra leave purchase

Job summary

Primark is seeking a Data Governance Analyst for the Smart Retail Ordering (SRO) program in Reading, UK. The role focuses on establishing data ownership, definitions, and governance across technology, retail, and supply chain functions.

You will drive data quality, master data management, and lineage initiatives while partnering with business and IT teams to embed governance into new processes and deliver training. This position offers a dynamic, global business environment.

Qualifications

• Proven experience in data governance, data quality, or data management.
• Strong understanding of retail buying, merchandising principles, and retail, supply chain, merchandising, or operational data.
• Ability to work with business stakeholders and technical teams.
• Analytical mindset with experience resolving data quality issues to support reliable information.
• Excellent communication and stakeholder management skills.

Responsibilities

• Support rollout of data governance within the Smart Retail Ordering (SRO) programme with Data Owners and stakeholders across technology, retail, and supply chain.
• Develop and maintain data definitions, glossaries, standards, and governance documentation for SRO data elements.
• Improve data quality, consistency, and usability of product, supplier, inventory, and ordering data via MDM practices.
• Monitor data quality, investigate discrepancies, perform validation and quality checks across data platforms.
• Support data lineage and traceability initiatives for better transparency in ordering and inventory decisions.
• Collaborate with business and technology teams to embed governance in new SRO processes and provide training.
• Prepare ad hoc reports, identify process improvements, and support governance reviews, audits, and risk management.

Skills

Data governance

Data quality

Data management

Retail data

Stakeholder management

Analytical skills

Job description

Because your perspective shapes trends.

Innovate, your way.

Merchandising at Primark

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle.

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You'll do as Data Governance Analyst – Smart Retail Ordering (SRO)

• Support the rollout of data governance practices within the Smart Retail Ordering (SRO) programme, working with Data Owners and stakeholders across technology, retail, and supply chain functions to establish clear data ownership and accountability.
• Develop and maintain data definitions, business glossaries, standards, and governance documentation for critical SRO data elements.
• Improve the quality, consistency, and usability of product, supplier, inventory, and ordering data through effective data quality management and Master Data Management (MDM) practices.
• Monitor data quality, manage data issues, conduct root cause analysis, investigate discrepancies, and perform validation and quality checks across data platforms.
• Support data lineage and traceability initiatives, providing greater transparency and confidence in ordering, inventory, and stock management decisions.
• Partner with business and technology teams to embed governance principles into new SRO processes and systems, while delivering training and guidance to promote best practices in data management.
• Drive continuous improvement by preparing ad hoc reports and data extracts, identifying and implementing process enhancements, transforming data analysis processes for greater accuracy and scalability, and supporting governance reviews, audits, and risk management activities.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Proven experience in data governance, data quality, or data management, with a strong understanding of retail buying, merchandising principles, and retail, supply chain, merchandising, or operational data.
• Strong ability to work effectively with both business stakeholders and technical teams, building collaborative relationships and driving alignment across functions.
• Highly analytical, with experience identifying, investigating, and resolving data quality issues to support accurate and reliable business information.
• Comfortable operating in a fast-paced, evolving environment, adapting to changing priorities while maintaining high standards of delivery.
• Excellent communication, stakeholder management, and interpersonal skills, with the ability to engage and influence audiences at all levels.
• Demonstrates a high level of integrity, professionalism, diplomacy, and tact, supported by strong planning, organisational, prioritisation, and multitasking skills to deliver work within agreed timelines.

Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to encouraging people to express themselves – and feel a sense of belonging.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.