Data Coordination Specialist - Lab Data & Issue Resolution

LabCorp; Harrogate; On-site; GBP 21,000 - 27,000; Full time

Job summary

LabCorp is seeking an administrative support specialist in Harrogate to assist with issue resolution based on Excel file comparisons and other tools. You will support final database cleaning after result uploads and manage the Data Coordinator mailbox to resolve shipping-manifest issues with external labs and internal stakeholders.

The role requires at least an A-level qualification, 1+ year of administrative experience, and 6+ months of Excel experience.

Qualifications

• Fluency in English.
• Strong organizational and planning skills.
• Strong attention to detail.
• Ability to handle multiple tasks in a timely and professional manner.

Responsibilities

• Work on issue resolution mainly based on excel file comparisons, but including use of other software tools too, for samples that have / will be shipped to external labs for testing.
• Provide support with the final cleaning of the database after result upload including verification that all results provided by the lab have been uploaded in our database.
• Manage the Data Coordinator mailbox: Follow up until resolution within Labcorp on any issues with shipping manifests (ePL's) (for example missing manifests, missing collection date and time, subject ID discrepancies, duplicate samples etc); communication on these ePL issues with the external labs and internal stake holders. Raise potential structural issues with these ePL's to Global Study Manager/Study Design Lead manager managing the laboratory. Escalate non responsiveness to management
• Other duties as assigned

Skills

Fluency in English

Strong organizational and planning

Strong attention to detail

Ability to handle multiple tasks

Education

A-level qualification

Tools

Microsoft Excel

Job description

LabCorp is seeking an administrative support specialist in Harrogate to assist with issue resolution based on Excel file comparisons and other tools. You will support final database cleaning after result uploads and manage the Data Coordinator mailbox to resolve shipping-manifest issues with external labs and internal stakeholders.

The role requires at least an A-level qualification, 1+ year of administrative experience, and 6+ months of Excel experience.