Data Control Manager

James Andrews Technology; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

James Andrews Technology is recruiting a Data Control Manager to lead data administration and reporting across CRS contracts for probation services. You will oversee a team of Administration Officers and Data Administrators, ensuring data quality for quarterly reports and monthly KPIs, and act as the data liaison for Commissioners and OHID.

You will manage NDTMS submissions, maintain databases across Nebula, Refer & Monitor, SystmOne, DET, DAMs and C-Nomis, and drive improvements to systems and

Qualifications

• Advanced Power BI and Power Query skills.
• Experience with large datasets in healthcare/public sector environments.
• Proven ability to recruit, supervise and develop teams.

Responsibilities

• Lead data administration function across service area.
• Oversee data collation and quality reporting to Commissioners.
• Manage monthly KPIs and NDTMS submissions.
• Audit and maintain databases across Nebula, Refer & Monitor, SystmOne, DET, DAMs and C-Nomis.
• Train teams to ensure audit-ready data.
• Represent data function in Contract Review meetings.

Skills

Power BI

Power Query

Data governance

Team leadership

Communication

Security/Confidentiality

Education

A Level 5 management qualification

Tools

Nebula

Refer & Monitor

SystmOne

DET

DAMs

C-Nomis

Job description

We're recruiting a Data Control Manager to lead data administration and reporting across our Commissioned Rehabilitative Services (CRS) contracts for people on probation, a role that sits right at the heart of how we prove our impact and keep services accountable to the people who fund them.

The role

As Data Control Manager, you'll manage the data administration function across your service area, leading a team of Administration Officers, Senior Administration Officers and Data Administrators. You'll be the vital link between frontline delivery and the data that Commissioners, national bodies like OHID, and Forward's own leadership rely on to understand what's working.

You'll:

• Lead, recruit, supervise and develop a team of AOs/Senior AOs/Data Administrators
• Own the collation and quality of data reported to Commissioners, including quarterly reports and monthly KPIs
• Oversee NDTMS submissions and DAMs monthly reporting, auditing data quality ahead of every deadline
• Maintain and audit Forward's databases, working across systems including Nebula, Refer & Monitor, SystmOne, DET and C-Nomis
• Train and support administration teams to keep data accurate and audit-ready
• Attend Contract Review meetings and act as a trusted point of contact for Commissioners and stakeholders
• Recommend and implement improvements to systems and processes across your service area

What we're looking for

• Intermediate–advanced Microsoft Office skills
• Advanced Power BI / Power Query skills
• Experience with Nebula, Refer & Monitor, SystmOne, DET, DAMs and C-Nomis, or equivalent case management/data systems
• At least three years' administrative support experience within a large team, comfortable working in a pressured environment
• Strong experience working with large datasets, ideally within a healthcare or public sector setting
• Experience managing and developing people, including recruitment, supervision and training
• Excellent written and verbal communication skills, with sound attention to detail
• A Level 5 management qualification, or willingness to work towards one
• Experience working in a confidential or secure environment
• Power BI reporting experience, including DAX
• A Business Studies qualification, or a database administration qualification (or willingness to work towards either)