Data Consultant

Count; London; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

Join a fast-growing team as a Data Consultant at a leading company. You'll support clients with onboarding, provide technical support, and conduct training sessions. This hybrid role offers competitive benefits and a focus on work-life balance.

Benefits

Salary, pension, and share options

Flexible hours

28 days holiday plus public holidays

Private healthcare

Parental leave

Annual WFH allowance

Quarterly team meetups in different cities

Qualifications

• 3+ years of analytical experience, particularly with SQL.
• Customer-facing experience in support, success, consulting, or training.

Responsibilities

• Guide new customers through product setup and data integration.
• Provide technical support and troubleshoot issues.
• Conduct training sessions and advocate for customer needs.

Skills

Analytical

Communication

Problem Solving

Tools

SQL

Python

Job description

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This range is provided by Count. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

£60K - £70K

About Us

We are a fast-growing team on a mission to reimagine the analytical workflow and make data accessible to all. The Count canvas combines the power of a data notebook with the collaborative workflow of digital whiteboards, often referred to as the “Figma for data.” Since our launch in September 2022, over 28,000 canvases have been created, with notable European startups like Cleo, BeautyPie, TooGoodToGo, and Omnipresent as our customers.

What you'll do

As one of Count’s first data consultants, you’ll play a critical role in supporting our clients' success with Count and their wider data strategies. Your responsibilities include:

1. Onboarding and Implementation: Guide new customers through product setup, data integration, and configuration to ensure smooth onboarding.
2. Customer Support: Provide technical support, troubleshoot issues, and address customer inquiries effectively.
3. Product Training and Adoption: Conduct training sessions, webinars, and workshops to maximize product adoption and value.
4. Customer Feedback and Advocacy: Collect and analyze feedback, advocate for customer needs, and suggest product improvements.

We'd love to hear from you if you:

• Have 3+ years of analytical experience, particularly with SQL (Python is a bonus).
• Have customer-facing experience in support, success, consulting, or training roles.
• Possess excellent communication and interpersonal skills.
• Have strong analytical and problem-solving skills.
• Can collaborate effectively with cross-functional teams.
• Are self-motivated and resilient.
• Are eager to learn and grow in a fast-paced startup environment.

Our interview process includes:

• An initial Q&A to learn about your experience and questions.
• A deeper dive with our Head of Customer Success.
• A working session with the customer success team.
• A final meeting with founders and the wider team.

The working session and final interview may be virtual or in London, depending on your location.

Life at Count

Count is a hybrid company, mainly based in the UK with a London office. We support remote work across Europe, South America, and the eastern US (+/- 6 hours from London). We prioritize work-life balance and offer competitive benefits, including:

• Salary, pension, and share options
• Flexible hours
• 28 days holiday plus public holidays
• Private healthcare
• Parental leave
• Annual WFH allowance
• Quarterly team meetups in different cities

We are committed to diversity and encourage applicants of all backgrounds to apply.