Data Centre Technician (24/7 Shift)

Experis - ManpowerGroup; Dundee; On-site; GBP 33,000 - 38,000; Full time

Job summary

Data Centre Technician (24/7 Shift) in Dundee, Scotland, on-site, permanent position. You will monitor critical infrastructure, respond to alarms, support engineering teams and assist with hands-on operations in a live data centre environment.

The role involves maintaining site availability, resilience and customer service standards, with responsibilities spanning inspection, fault response and safety-compliant practices across the facility.

Qualifications

• This role requires hands-on experience with data centre operations and critical facilities.
• Familiarity with BMS or DCIM systems and alarm management is a plus.
• Ability to perform routine inspections and respond to faults quickly.

Responsibilities

• Monitor BMS, DCIM and alarms to identify issues and escalate as needed.
• Inspect critical infrastructure and data halls for faults or abnormal conditions.
• Provide first-line response to alarms and incidents following escalation procedures.
• Support operation of power, cooling and environmental systems in a live data centre.
• Provide hands-on rack installation, equipment deployment and basic diagnostics.
• Assist engineers with maintenance and infrastructure inspections.
• Escort contractors and vendors ensuring safe site practices.
• Support goods-in, asset tracking and inventory tasks, and document shift handovers.
• Monitor environmental conditions and follow health & safety requirements.

Skills

Monitoring

Incident response

Rack installation

Equipment deployment

Troubleshooting

Tools

BMS

DCIM

Structured cabling

Job description

Data Centre Technician (24/7 Shift)

Key Points

• Location: Dundee, Scotland (Onsite)
• Position: Permanent
• Salary: £33,000 to £38,000 per annum
• Shift Pattern: 24/7 Rotating Shift Environment

Overview

We are seeking highly motivated Data Centre Technicians to support the day-to-day operation of a mission-critical data centre environment.

Working as part of a 24/7 operations team, you will be responsible for monitoring critical infrastructure, responding to alarms and operational events, supporting engineering teams, and providing hands-on technical support across the facility.

This role is ideal for individuals with experience in data centres, critical facilities, telecommunications, IT infrastructure, utilities, manufacturing, defence, building services or technical operations environments who are looking to build a career within one of the world's fastest-growing industries.

As a frontline operations professional, you will play a key role in maintaining site availability, operational resilience and customer service standards within a live data centre environment.

Key Responsibilities

• Monitor BMS, DCIM and alarm management systems, ensuring operational issues are identified and escalated appropriately.
• Carry out routine inspections of critical infrastructure and data halls, reporting any faults, risks or abnormal operating conditions.
• Provide first-line response to infrastructure alarms, equipment faults and operational incidents, following established escalation procedures.
• Support the operation of critical power, cooling and environmental systems within a live data centre environment.
• Provide smart hands support including rack installation, equipment deployment, structured cabling, hardware replacement and basic troubleshooting activities.
• Assist Critical Facilities Engineers with planned preventative maintenance activities and infrastructure inspections.
• Escort contractors and vendors, ensuring all work activities are carried out safely and in accordance with site procedures.
• Support goods-in operations, equipment moves, asset tracking and inventory management activities.
• Maintain accurate shift logs, incident records and operational documentation to support effective shift handovers.
• Monitor environmental conditions including temperature, humidity and infrastructure status across the facility.
• Follow permit-to-work processes, security procedures and health & safety requirements within a mission-critical environment.
• Support emergency response activities and business continuity procedures when required.
• Contribute to a culture of operational excellence, attention to detail and continuous improvement.