Data Centre Technician (24/7 Shift)

Allscreens Nationwide Ltd; Dundee; On-site; GBP 26,000 - 38,000; Full time

Job summary

Allscreens Nationwide Ltd in Dundee is seeking a Data Centre Technician to support the day-to-day operation of a mission-critical data centre.

You will work within a 24/7 operations team, monitor critical infrastructure, respond to alarms, support engineering and provide hands-on technical support across the facility.

Qualifications

• Experience in data centre or critical facilities operations.
• Willingness to work 24/7 shifts and adapt to on-call requirements.
• Familiarity with safety procedures and risk assessments.

Responsibilities

• Monitor critical infrastructure and alarms, escalating issues as needed.
• Inspect data halls and infrastructure for faults or abnormal conditions.
• Respond to infrastructure alarms and incidents with established procedures.
• Support power, cooling and environmental systems in a live data centre.
• Provide hands-on smart hands support: rack installs, cabling, hardware swaps.

Skills

BMS monitoring

DCIM

Alarm management

First-line support

Rack installation

Tools

BMS software

DCIM systems

Cable management tools

Job description

Overview

We are seeking highly motivated Data Centre Technicians to support the day-to-day operation of a mission-critical data centre environment.

Working as part of a 24/7 operations team, you will be responsible for monitoring critical infrastructure, responding to alarms and operational events, supporting engineering teams, and providing hands-on technical support across the facility.

This role is ideal for individuals with experience in data centres, critical facilities, telecommunications, IT infrastructure, utilities, manufacturing, defence, building services or technical operations environments who are looking to build a career within one of the world's fastest-growing industries.

As a frontline operations professional, you will play a key role in maintaining site availability, operational resilience and customer service standards within a live data centre environment.

Key Responsibilities

• Monitor BMS, DCIM and alarm management systems, ensuring operational issues are identified and escalated appropriately.
• Carry out routine inspections of critical infrastructure and data halls, reporting any faults, risks or abnormal operating conditions.
• Provide first-line response to infrastructure alarms, equipment faults and operational incidents, following established escalation procedures.
• Support the operation of critical power, cooling and environmental systems within a live data centre environment.
• Provide smart hands support including rack installation, equipment deployment, structured cabling, hardware replacement and basic troubleshooting activities.
• Assist Critical Facilities Engineers with planned preventative maintenance activities and infrastructure inspections.
• Escort contractors and vendors, ensuring all work activities are carried out safely and in accordance with site procedures.
• Support goods-in operations, equipment moves, asset tracking and inventory management activities.
• Maintain accurate shift logs, incident records and operational documentation to support effective shift handovers.
• Monitor environmental conditions including temperature, humidity and infrastructure status across the facility.
• Follow permit-to-work processes, security procedures and health & safety requirements within a mission-critical environment.
• Support emergency response activities and business continuity procedures when required.
• Contribute to a culture of operational excellence, attention to detail and continuous improvement.

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