Data Centre Operations

Jones Lang LaSalle Incorporated; Greater London; Sur place; GBP 42 000 - 64 000; Plein temps

Résumé du poste

Jones Lang LaSalle Incorporated is seeking a Data Centre Engineer to support Proximity Services at the London data centre. The role covers 24/7 coverage via a 12-hour shift pattern (days and nights), installation of racks, housing, networking and computer equipment, and liaising with global teams to ensure hardware accuracy and installation standards.

The successful candidate will handle cabling, hardware testing and replacement tasks, while upholding file integrity and security within the data

Qualifications

• Computer engineering experience to support data centre operations.
• Cabling knowledge to optimise installation workflows.
• Experience with rack-mount kit and network hardware from major vendors.
• Motivated, proactive, able to work under pressure and with limited supervision.
• Strong English written and verbal communication.

Responsabilités

• Install racks, housing and network equipment in data centre cabinet rails and cable trays.
• Manage and implement installations including shelves, power strips, cable management and customer IT gear.
• Identify and replace faulty hardware components, test and label cabling as required.
• Coordinate with global teams and third parties on hardware issues and processes.
• Maintain tidiness, security and accurate asset information in server suites.
• Maintain tidiness, security and asset information in data suites.

Connaissances

Computer engineering

Cabling

Networking basics

English communication

Team collaboration

Teamwork

Customer service focus

Problem solving under pressure

Willingness to innovate

Flexible

Outils

HP hardware

Cisco equipment

Dell hardware

Arista equipment

Power/rail installation

Dell hardware

Arista hardware

Synergy 1200

ITIL Accreditation

ServiceNow xpedite

Description du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This is a float role to support of Data Centre Operations for Proximity Services based between croydon Data Centre. Where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre engineer will be responsible for providing technical assistance and overall support to our customers providing 24/7 365 cover through a 12 hour shift pattern days and nights within the data Centre (06:00 to 18:00 and 18:00 to 06:00). The Data Centre Engineer will also be responsible for the installation of racks, housing, network and computer equipment. Each Data Centre Engineer is also responsible for managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment. When required identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling. Liaising with counterparts within the company globally and 3rd parties, on hardware related issues and processes. The Data Centre Engineer will also share responsibility for upholding the standards of tidiness, cleanliness, security, asset information and installation standards within the computer suites.

JOB SPECIFICATIONS – ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE

• Computer engineering experience and knowledge in order to achieve optimum methods of working.
• Cabling experience and knowledge, to achieve optimum methods of working.
• Installation of rack mount kit including HP and CISCO, Dell, Arista, Synergy 1200, Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.
• Highly motivated individual, with a positive & pro-active attitude to work.
• Willingness to make changes to improve operational efficiency through innovation, process, and procedures, adopting and adapting ideas and practices from elsewhere.
• Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.
• Capable of working with the minimum of supervision.
• Good written and verbal communication skills (English).
• Good working knowledge of Outlook, Word, and Excel
• Excellent team skills, with an ability to listen and contribute to discussions and meetings.
• Customer and service focused, with determination to meet their needs.
• Flexible.

JOB SPECIFICATIONS – DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE

• ITIL Accreditation
• Service Now xpedite

Location: On-site –London, GBR

Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

Company Profile

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view your Candidate Privacy Statement. For additional details please see our career site pages for each country.