Data Centre Operations

JLL; Croydon; On-site; GBP 35,000 - 55,000; Full time

Job summary

JLL is seeking a Data Centre Engineer to support Proximity Services at the Croydon data centre in London. The role provides 24/7 cover via 12-hour shifts (06:00–18:00 and 18:00–06:00) and involves installing racks, housing, network and computer equipment, plus hardware maintenance.

Responsibilities include cabling, testing, and liaising with global teams and third parties. Strong English communication, problem solving and adaptability are essential for this on-site position in London.

Qualifications

• Computer engineering understanding to optimise methods of working.
• Cabling experience to implement efficient layouts and management.
• Rack mount kit installation with multiple vendors.
• Hardware maintenance including replacement of parts and testing.

Responsibilities

• Provide technical assistance and 24/7 coverage in a data centre with 12-hour shifts.
• Install racks, housing, network and computer equipment in the data centre.
• Manage installations including shelves, power strips, rails, cable management and cabling.
• Identify issues with hardware or cabling, replace internal components and test.
• Liaise with global counterparts and third parties on hardware issues.
• Uphold tidiness, security, asset information and installation standards.

Skills

Computer engineering

Cabling

Troubleshooting

Team collaboration

Communication (English)

Proactive attitude

Flexibility

Operational efficiency

Tools

Outlook

Word

Excel

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This is a float role to support of Data Centre Operations for Proximity Services based between croydon Data Centre. Where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre engineer will be responsible for providing technical assistance and overall support to our customers providing 24/7 365 cover through a 12 hour shift pattern days and nights within the data Centre (06:00 to 18:00 and 18:00 to 06:00).

The Data Centre Engineer will also be responsible for the installation of racks, housing, network and computer equipment. Each Data Centre Engineer is also responsible for managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment. When required identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling.

Liaising with counterparts within the company globally and 3rd parties, on hardware related issues and processes.

The Data Centre Engineer will also share responsibility for upholding the standards of tidiness, cleanliness, security, asset information and installation standards within the computer suites.

JOB SPECIFICATIONS - ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE

• Computer engineering experience and knowledge in order to achieve optimum methods of working.
• Cabling experience and knowledge, to achieve optimum methods of working.
• Installation of rack mount kit including HP and CISCO, Dell, Arista, Synergy 1200,
• Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.
• Highly motivated individual, with a positive & pro-active attitude to work.
• Willingness to make changes to improve operational efficiency through innovation, process, and procedures, adopting and adapting ideas and practices from elsewhere.
• Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.
• Capable of working with the minimum of supervision.
• Good written and verbal communication skills (English).
• Good working knowledge of Outlook, Word, and Excel
• Excellent team skills, with an ability to listen and contribute to discussions and meetings.
• Customer and service focused, with determination to meet their needs.
• Flexible

JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE

• ITIL Accreditation
• Service Now
• xpedite

Location:

On-site –London, GBR

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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